Receptionist - State Farm Agent Team Member

Kaitlinponce; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading insurance agency in Atlanta is seeking a Receptionist - State Farm Agent Team Member. The role involves greeting customers, managing office tasks, and providing excellent customer service. Candidates should be organized, detail-oriented, and eager to grow within the insurance industry.

Benefits

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Qualifications

• Experience in receptionist or customer service roles.
• Ability to engage in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Follow up on customer needs.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:
Kaitlin Ponce - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.