Receptionist - State Farm Agent Team Member

State-Farm-319b4913; Anchorage (AK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Job summary

Justin Goodman - State Farm Agent is seeking a receptionist to join the team in Anchorage. The role focuses on greeting customers, handling inquiries, and directing calls to the appropriate team members.

You will manage appointments, maintain customer records, and engage with clients to explore insurance options while delivering top-notch service in a fast-paced office.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Organizational skills

Communication

Sales conversations

CRM experience

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance

ROLE DESCRIPTION:

Justin Goodman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.