Receptionist - State Farm Agent Team Member

State Farm Agent; Aiken (SC); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Job summary

State Farm Agent Collette Ball in Aiken, SC is seeking a friendly receptionist to greet customers and manage appointments while supporting the team with administrative tasks.

You will engage with prospective and existing clients, discuss insurance options, maintain customer records, and provide outstanding service in a fast-paced office environment.

Qualifications

• Previous experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Basic computer skills and CRM familiarity.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Interpersonal skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM software

Microsoft Office

Job description

Role Description

Collette Ball - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Replies within 24 hours

Benefits

• Competitive salary

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $30,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Aiken, SC And Help Customers WithTheir Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.