Receptionist - Sports Medicine - PRN

Trinity Health; Crow Valley (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Trinity Health seeks a Clinic Receptionist to greet patients and visitors at our Kentucky clinic. This part-time, day-shift role handles front-desk duties—scheduling, phone calls, and insurance validation—while entering demographics into the EHR and collecting time-of-service payments.

The ideal candidate has a high school diploma, strong English communication skills, and a confidential, professional demeanor aligned with Trinity Health values.

Qualifications

• Greet patients and visitors in a professional manner.
• Validate insurance eligibility and collect copays.
• Enter demographics and insurance into the EHR.
• Handle phone calls and schedule appointments.
• Maintain confidentiality of patient information.
• BLS certification or ability to obtain within 3 months of hire.
• Read, write, and speak English; communicate with patients and colleagues.

Responsibilities

• Greet and welcome patients and visitors to the clinic.
• Check-in patients and ensure efficient admitting per policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information and collect copays.
• Copy/scan relevant materials into the electronic medical record.

Skills

Interpersonal skills

Effective communication

Confidentiality

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR) systems

Job description

Employment Type:

Part time

Shift:

Day Shift

Description:

Job Title:

Clinic Receptionist

Job Description Summary:

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk responsibilities including maintaining patient flow;scheduling appointments;appropriately handling phone calls;validating insurance eligibility;entering demographics, insurance, and other pertinent information inthe Electronic Health Record and othervarious systems; anddetermining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

PRN

Scheduled on an as needed basis

Mixed/Varied Shifts

Job Duties:

• Knows, understands, incorporates,anddemonstratestheTrinity Health Mission, Vision, and Values in behaviors, practices, anddecisions.
• Performspatientcheck-in at the time of visit and completesallstepsnecessaryto ensure the admitting process is efficient andin compliance withall clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtainaccuratepatientand insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma orequivalentrequired.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively withpatient, visitors,and colleagues while performing their job duties.
• Mustmaintainahigh degree of confidentiality when dealing with patient information.
• Mustpossessapersonal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.