Receptionist-Service

BMW of Honolulu; Hawaii; On-site; USD 26,000 - 34,000; Full time

Job summary

BMW of Honolulu in Hawaii is seeking a dedicated service receptionist to greet clients, check in vehicles, and guide them to the appropriate advisers in a fast-paced dealership environment. You will use our kiosk to check in clients, document vehicle condition with a photo/video app, prepare paperwork for next-day appointments, and maintain organized records while providing friendly, professional service.

The role emphasizes proactive customer service, attention to detail, and keeping a tidy

Responsibilities

• Greet clients as they check in their vehicles in a professional manner
• Assist checking in clients utilizing the kiosk
• Direct clients to the appropriate advisors or managers
• Inspect the vehicle for damages and document findings using a picture/video app
• Prepare documents for next-day appointments
• Build and maintain knowledge of basic center information and act as a resource for clients asking questions
• Handle client complaints or refer to appropriate center employees as necessary for resolution
• Maintain a tidy reception desk area at all times
• Compose and prepare routine correspondence
• Maintain files and other records in a secure and confidential manner
• Keep service drive traffic clear

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $19.00 To $25.00 Hourly

Seeking a dedicated service receptionist! Are you proactive, organized, and customer-oriented? Join our team! If you're enthusiastic about delivering exceptional service and thrive in a dynamic environment.

Job Purpose:

Handles and directs clients as they check in their vehicles.

Primary Responsibilities

• Greet our clients as they check in their vehicles in a professional manner.
• Assist checking in clients utilizing the kiosk.
• Direct clients to the appropriate advisors or managers.
• Inspect the vehicle for damages and document findings using a picture/video app.
• Prepare documents for next-day appointments.
• Build and maintain knowledge of basic center information and act as a resource for clients asking questions.
• Handle client complaints or refer to appropriate center employees as necessary for resolution.
• Maintain a tidy reception desk area at all times.
• Compose and prepare routine correspondence.
• Maintain files and other records in a secure and confidential manner.
• Keep service drive traffic clear.

Additional Responsibilities:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technical developments).

PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties