RECEPTIONIST/SALES ASSISTANT - KYTV/KSPR

Gray Media; Springfield (MO); On-site; USD 28,000 - 32,000; Full time

Job summary

Gray Media in Springfield, MO is hiring a receptionist to manage incoming calls, greet visitors, and support administrative duties across departments. You will help with mail, deliveries, switchboard, and basic scheduling while collaborating with the digital media team on web projects.

The role requires proficiency with Excel, Word and Google apps, strong customer service, and the ability to stay composed under pressure. A high school diploma is required; some college is preferred.

Qualifications

• Solid working knowledge of Excel, Word, and Google apps.
• Must be adaptable to change, customer service oriented, and have experience working with the public.
• Basic knowledge of the station's programming schedule.
• Must have good problem-solving skills.

Responsibilities

• Answer incoming calls and transfer to appropriate personnel.
• Greet visitors and maintain visitor log.
• Interact with all company personnel, outside clients, viewers, and visitors.
• Receive incoming and outgoing deliveries and arrange for pick-up.
• Open switchboard and lobby in the morning and/or close switchboard and lobby at the end of the business day.
• Collaborate with the digital media department on various web projects when necessary.

Skills

Excel

Word

Google

Education

High school diploma

Some college/Associate's degree preferred

Job description

About Gray Media

Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first and/or second highest-rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group, with 46 markets, and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies and the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.

Job Summary/Description

The Receptionist receives all incoming calls, greets visitors, and performs various administrative duties.

Duties/Responsibilities

• Answer incoming calls and transfer to appropriate personnel
• Greet visitors and maintain visitor log
• Interact with all company personnel, outside clients, viewers, and visitors
• Receive incoming and outgoing deliveries and arrange for pick-up
• Open switchboard and lobby in the morning and/or close switchboard and lobby at the end of the business day
• Sort daily mail, open and stamp all checks
• Collaborate with the digital media department on various web projects when necessary
• Responsible for outgoing and incoming commercial production tapes
• Work alternate schedules and full days as needed
• Perform general administrative duties for other departments when necessary
• Order office supplies
• Perform other job-related duties as assigned
• Be punctual in opening and closing the lobby at the designated hours 8 am-5 pm
• Maintain and disseminate event tickets for staff
• Organize and maintain prize database
• Organize station winner sheets and prizes
• Assist with FCC Reports
• Assist the traffic department with reconciliation of schedules to contract confirmations
• Keep "The Place" production schedule current
• Clip and Post "The Place" segments on the web

Qualifications/Requirements

• Solid working knowledge of Excel, Word, and Google
• Must be adaptable to change, customer service oriented, and have experience working with the public
• Basic knowledge of the station's programming schedule
• Must have good problem-solving skills
• Ability to remain calm in the midst of chaos
• Ability to get along with others and communicate effectively with employees at all levels of the organization
• Ability to work on multiple projects simultaneously
• Must be flexible to work extra hours to cover hours when needed
• Must have good organizational skills
• Must be dependable and punctual
• Ability to meet tight deadlines and work well under pressure
• Ability to work independently with little supervision, yet committed to a team environment
• Ability to remain positive and foster a positive work environment
• Must represent the company with professionalism and integrity
• Must maintain a high level of confidentiality
• High school diploma required/Some college/Associate's degree preferred

Additional Info

Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment at every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray’s employees to perform their job duties may result in discipline up to and including discharge.

KYTV/KSPR-TV/Gray Media is a drug-free company