Receptionist, Related Midwest

Related Midwest LLC; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Related Midwest is seeking a proactive front desk and office administrator to greet guests, manage calls, coordinate conference rooms, and support daily office operations at our Chicago headquarters. This onsite role reports to the VP of Operations and supports the Operations and Executive Administration teams with scheduling, filing, and vendor coordination.

Ideal candidates are highly organized, detail-oriented, and proficient in Microsoft Office; a customer-service mindset and collaborative

Qualifications

• Strong verbal communication with a professional demeanor and ability to work across all levels.
• Keen attention to detail and extremely organized.
• Ability to multitask and adapt quickly to shifting priorities.
• Team player and self-starter.
• White-glove approach to guest and employee support with a proactive, service-first mindset.

Responsibilities

• Provide a warm, professional welcome to guests, both in person and by phone, to ensure a positive first impression of Related.
• Promptly answer and direct incoming calls; accurately relay messages via email.
• Notify employees of guest arrivals and assist with conference room setup and breakdown.
• Assist with conference room technology, including Webex phone/video calls, HDMI connections, screen sharing, and Guest Wi-Fi access.
• Coordinate and manage conference room and visitor office bookings; oversee daily meetings, events, and catering needs.
• Receive and direct deliveries; arrange local messenger services and sort/distribute daily mail.
• Maintain organized mailroom, copy rooms, pantry, kitchen, and lounge areas, including setup and cleanup for office events.
• Support staff with administrative tasks such as scheduling, filing, scanning, and copying.
• Manage office and kitchen supply inventory: order, stock, track deliveries, and maintain vendor relationships.
• Create and maintain efficient systems and best practices for office operations, including budget tracking.
• Troubleshoot and resolve office or building issues through appropriate channels.
• Maintain an up-to-date Reception Handbook with all relevant procedures and information.

Skills

Verbal communication

Attention to detail

Multitasking

Team player

Proficiency with Microsoft Office

Adobe Acrobat

Service mindset

Tools

Microsoft Office

Adobe Acrobat

Job description

Position Overview

This position is responsible for front desk support and day-to-day office management. This role will report to the VP of Operations and will work closely with the Operations and Executive Administration teams to ensure the office runs smoothly. This position is based onsite at our corporate office Monday through Friday, 8:30am - 5:30pm.

• Provide a warm, professional welcome to guests, both in person and by phone, to ensure a positive first impression of Related.
• Promptly answer and direct incoming calls; accurately relay messages via email.
• Notify employees of guest arrivals and assist with conference room setup and breakdown.
• Assist with conference room technology, including Webex phone/video calls, HDMI connections, screen sharing, and Guest Wi-Fi access.
• Coordinate and manage conference room and visitor office bookings; oversee daily meetings, events, and catering needs.
• Receive and direct deliveries; arrange local messenger services and sort/distribute daily mail.
• Maintain organized mailroom, copy rooms, pantry, kitchen, and lounge areas, including setup and cleanup for office events.
• Support staff with administrative tasks such as scheduling, filing, scanning, and copying.
• Manage office and kitchen supply inventory: order, stock, track deliveries, and maintain vendor relationships.
• Create and maintain efficient systems and best practices for office operations, including budget tracking.
• Troubleshoot and resolve office or building issues through appropriate channels.
• Maintain an up-to-date Reception Handbook with all relevant procedures and information.

Qualifications

• Strong verbal communication skills with a professional demeanor and the ability to work effectively across all levels of the organization.
• Keen attention to detail and extremely organized.
• Ability to multitask and adapt quickly to shifting priorities.
• Team player and self-starter.
• Strong proficiency with Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat.
• White-glove approach to guest and employee support, with a proactive, service-first mindset.

Company Overview

Formed in 1972, Related is the most prominent privately-owned real estate firm in the United States. Headquartered in New York City, the company has offices and major developments across the world. Related owns and manages a premier portfolio of assets valued at over $120 billion, including the 28-acre Hudson Yards neighborhood on Manhattan's West Side.

Related believes in investing in its talent and cultivates a positive, team-oriented environment where every voice is valued. Employees are encouraged to boldly take on new challenges, transcend the status quo, and demonstrate strong entrepreneurial spirit. In its relentless commitment to excellence, Related works to foster an innovative approach in its team members so that they can positively impact the communities in which they conduct business. Learn more about Related at www.related.com.

Divisional Overview

Related Midwest, the Chicago office of Related Companies, is the preeminent developer of mixed-use properties, affordable housing communities, and luxury condominium and rental homes across Chicago. The company commands a portfolio of residential, mixed-use and master-planned properties, including pioneering projects like The 78 where the company is heading a transformational development on 62 acres in the heart of downtown Chicago to create the city's next great neighborhood. Related Midwest is also one of the largest developers of affordable housing in the Midwest, with more than 10,000 units owned and managed.

Equal Opportunity Employer

We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards.

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