Receptionist | Radiology | PRN | Days

University of Florida Health; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist to provide exceptional customer service in a fast-paced medical office. This role involves greeting patients, managing phone inquiries, and ensuring smooth daily operations at the front desk. The ideal candidate will have a strong background in customer service, with a preference for experience in a medical setting. Join a team that values patient care and operational excellence, where your contributions will make a meaningful impact on the patient experience.

Qualifications

• High School Diploma required; Associates degree preferred.
• 1 year of experience in customer service, preferably in a medical office.

Responsibilities

• Greet patients and visitors, ensuring exemplary customer service.
• Check in patients and assist with order entry into AllScripts.

Skills

Customer Service

Communication

Order Entry

Education

High School Diploma/Equivalent

Associates of Arts Degree

Tools

AllScripts

Job description

Overview

The Receptionist is responsible for exemplary customer service delivery while greeting patients and visitors, answering high volume phone calls and overseeing other daily operations of front desk in a medical office to maintain optimal flow of services rendered.

Responsibilities

• Greets all patients and visitors in person or by telephone. Uses customer service principles and techniques while responding to patient inquiries.
• Checks in patients for exams.
• Order entry into AllScripts after registration is completed.
• Communicates with offices for new orders.
• Assists patients with picking up films.
• Communicates with physicians and staff regarding any patient related issues.

Qualifications

Education / Training

• High School Diploma/Equivalent

Preferences:
Associates of Arts Degree

Experience Requirements

• 1-year Customer Service setting

Preferences:
1 year experience in a medical office setting