Receptionist PRN

WellSpan Health; Waynesboro (GA); On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

Comprehensive health benefits

Flexible spending and health savings

Retirement savings plan

Paid time off (PTO)

Short-term disability

Education assistance

DailyPay financial education

Wellbeing programs

Caregiver support via Wellthy

Childcare referral via Wellthy

Job summary

WellSpan Health in Waynesboro, GA is seeking a friendly receptionist to greet patients, vendors and visitors, directing them to the proper offices. The role also handles a multi-line phone system, routes calls, and provides routine information.

Duties include data entry, basic computer tasks, and supporting general office operations to ensure smooth daily workflow. The position is PRN with varied shifts, including early morning and weekend hours.

Qualifications

• Excellent communications, interpersonal and customer relations skills.
• Basic computer skills.

Responsibilities

• Greets patients, vendors and other visitors and directs them to the proper office or area.
• Operates a multiple-line telephone system and routes calls to the appropriate person or location.
• Answers telephones, routes callers, takes messages and provides routine information.
• Enters and retrieves data from established computer files using knowledge of various computer software applications.
• Assists with office operations, special initiatives and projects as requested.
• Maintains appropriate records, reports and files as required.

Skills

Excellent communications

Interpersonal skills

Customer relations skills

Basic computer skills

Education

High School Diploma or GED

Job description

General Summary

Greets patients, vendors and other visitors and ensures that they are directed/escorted to the proper office/area. Operates a multiple-line telephone and routes calls to the appropriate person or location.

Shift

PRN, Varied Shifts, 645a-8p M-F and 730-1130 Saturday mornings

Duties and Responsibilities
Essential Functions:

• Provides assistance, guidance, and direction to patients and /or visitors. Ascertains the nature of their business; assists and/or directs patients and/or visitors to various locations in the building when appropriate. Calls for an escort when necessary.
• Provides excellent customer service assistance.
• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
• Assists with office operations, special initiatives and projects as requested.
• Maintains appropriate records, reports, and files as required.
• IF ASSIGNED TO YORK AND GETTYSBURG HOSPITAL RECEPTION AREA: Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel. Verifies that patient has not been discharged; returns flowers delivered for discharged patients. Maintains log of items received; delivers or arranges for the delivery of items to patients and appropriate personnel.

Common Expectations:

• Maintains and follows established policies and procedures, objectives, quality assessment and safety standards.
• Participates in educational programs and inservice meetings.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Sets a positive example of excellent service.
• Attends meetings as required.

Qualifications
Minimum Education:

• High School Diploma or GED Required

Work Experience:

• Less than 1 year Up to 1 month experience. Required
• 1 year Related work experience. Preferred

Knowledge, Skills, and Abilities:

• Excellent communications, interpersonal and customer relations skills.
• Basic computer skills.

Benefits Offered:

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy