Receptionist, Pflugerville

Austin Achieve Public Schools; Pflugerville (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

403(b) option

Life & disability protection

Job summary

Austin Achieve Public Schools in Pflugerville, TX seeks a welcoming Receptionist to be the front face for scholars, families, staff, and visitors. The role requires calm composure, organization, and excellent communication to manage phones, visitor logs, and daily office tasks.

Bilingual Spanish/English strongly preferred; experience in education is a plus. This in-person position supports enrollment, clinic assistance, payments, and coordination with Campus Leadership.

Qualifications

• Bilingual Spanish/English strongly preferred.
• Excellent communication skills.
• Basic computer proficiency with office software.
• Experience in an education setting is a plus.

Responsibilities

• Works closely with Front Office and supports a welcoming office environment.
• Greets parents and visitors, maintains visitor logs, and answers calls.
• Assists with enrollments/withdrawals and scheduling with Campus Leadership.
• Keeps teacher workroom organized and stocked with supplies.
• Supports scholar clinic and may provide basic first aid and payment records.

Skills

Bilingual Spanish/English

Excellent communication

Customer service

Office software proficiency

Tools

MS Word/Google Docs

MS Excel/Sheets

MS PowerPoint/Slides

Job description

Austin Achieve Public Schools is a tuition-free, open-enrollment public charter school preparing Austin youth to attend and excel at top universities.

The Receptionist is the face of Austin Achieve and first point of contact for scholars, parents, staff, and visitors. The ideal candidate for this role is a “people person” who can juggle many simultaneous tasks while exuding patience and maintaining a calm and professional demeanor. This individual is resourceful, able to think quickly and problem-solve on the fly. Above all the Receptionist exemplifies a relentless commitment to supporting our scholars no matter the obstacles.

Essential Duties and Responsibilities:

• Works closely together as a team with other Front Office personnel
• Creates a welcoming, neat, and organized office environment and functions as the primary school contact for all of the school’s stakeholders
• Builds relationships with and facilitates communication between families, teachers, and school staff
• Greets parents and visitors, maintains accurate visitor logs, and responds to visitor and parent requests as appropriate
• Manages phones (answering calls, redirecting calls, taking messages, placing calls) and ensures optimal level of service to scholars, parents, and community stakeholders
• Facilitates and tracks scholar tardy arrivals and early dismissals, collecting doctor’s notes where applicable
• Ensures the teacher workroom is neat, organized, and consistently stocked with supplies, including copier paper
• Assists in scheduling parent meetings with Campus Leadership and/or instructional staff
• Receives and distributes daily mail deliveries
• Assists in scholar enrollments/withdrawals throughout the year
• Supports the scholar clinic and may provide basic first aid and medical assistance
• Collects and records payments for outstanding balances
• Maintains confidentiality of personal/sensitive information regarding scholars, families, and staff
• Other duties as assigned

Qualifications:

• Spanish/English bilingual fluency strongly preferred
• Excellent communication skills
• Basic computer proficiency including Microsoft Word/Google Docs, Microsoft Excel/Google Sheets, and Microsoft PowerPoint/Google Slides
• Experience working in an education setting is a plus

Competencies:

• Unwavering commitment to AAPS mission, scholars, families, and community
• Sense of humility, customer service mindset, and the ability to solve problems proactively
• Ability to be calm under pressure, especially in difficult conversations
• Desire to learn continuously and implement feedback to increase effectiveness as a professional

Physical Demands:

• Sitting for extended periods of time, often up to 8 hours per day.
• Standing and walking occasionally throughout the workday.
• Reaching, stooping, and bending occasionally to access files, supplies, or equipment.
• Lift and carry up to 25 pounds regularly, with occasional lifting of up to 50 pounds.
• Demonstrate fine motor skills for activities like writing, cutting, and using technology.
• Maintain energy and stamina to engage actively with scholars throughout the day.
• Respond quickly to the physical needs of children in a classroom or outdoor setting.
• Maintain emotional control under stress.
• This job can only be performed in person and is not eligible for remote or off-site work.

Benefits:

• Healthcare benefits, including medical, dental, and vision
• Access to Life, Disability, & Supplemental plans
• Eligible for Paid Time Off (PTO)
• Member of the Texas Retirement System
• Voluntary access to 403(b) retirement vehicle

Statement of Non-Discrimination:

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, or veteran status. People of diverse backgrounds are strongly encouraged to apply.