Receptionist Part-Time

Legacy Healthcare LLC; Wheeling (IL); On-site; USD 31,000 - 42,000; Full time

Job summary

Legacy Healthcare LLC is seeking a front desk receptionist to support operations in a healthcare setting. You will answer calls, route them to the appropriate party, greet visitors, and manage sign-in procedures and visitor access.

You will also handle mail distribution, coordinate express mail services, and maintain an organized lobby while protecting guest confidentiality. A professional, discreet approach and teamwork with facility staff are essential.

Responsibilities

• Operate multiline telephone and paging system.
• Answer incoming calls, determine the nature of the call and route to the appropriate party.
• Locate personnel by using overhead paging system.
• Greets and directs all visitors to the facility, ensures sign-in and visitor entry restrictions.
• Reports suspicious behavior to the supervisor on duty.
• Responds to inquiries regarding job openings and distributes job applications.
• Receives, sorts and forwards incoming mail; coordinates pick-up and delivery of express mail.
• Responsible for reporting all guest concerns to the appropriate department head.
• Maintains a list of all Guests by name and room number, staff extension numbers and key personnel.
• Handles sensitive information regarding Guests and other facility matters with professionalism and confidentiality.
• Works in an organized fashion and keeps lobby and workstation clean and hazard-free.

Job description

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Operate multiline telephone and paging system.
2. Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
3. Locate personnel by using overhead paging system.
4. Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
5. Reports suspicious behavior to the supervisor on duty.
6. Responds to inquiries regarding job openings and distributes job applications to perspective employees.
7. Receives, sorts and forwards incoming mail. Coordinates the pick-up and delivery of express mail services.
8. Responsible for reporting all guest and Guest concerns to the appropriate department head.
9. Maintains a list of all Guests by name and room number, staff extension numbers and key personnel.
10. Handles sensitive information regarding Guests and other facility matters with professionalism and confidentiality.
11. Works in an organized fashion and keeps lobby and workstation clean and free of hazard at all times.

Work Environment

This job operates in a health care setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role may also come into contact with patients who may have contagious illnesses.