Receptionist – Park Club Health & Day Spa

Hyatt Hotels Corporation; Park City (UT); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Receptionist for Client Services to enhance guest experiences at their luxurious spa. In this role, you will manage the reception area, ensuring exceptional service and a serene atmosphere. Your responsibilities include greeting guests, coordinating appointments, and performing administrative tasks. This position offers a chance to be part of a team that values empathy and well-being while providing career advancement opportunities in a globally recognized brand. Join this innovative firm and start your journey in the hospitality industry today!

Benefits

Complimentary accommodation at Hyatt properties

Discounted food and beverage

Employee assistance program

Generous paid time off

10% discount with NIB Health insurance

Qualifications

• Experience in a five-star hotel spa or similar environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet guests warmly and provide courteous service via phone and in-person.
• Coordinate with staff to maintain a tranquil environment.

Skills

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Job description

Job Title: Receptionist for Client Services - Park Club Health & Day Spa

Location: Park Hyatt Melbourne, AU

About Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys. Join a team that is making travel more human, connected, and sustainable. Everyone's role matters, and your individuality is celebrated.

About Park Hyatt Melbourne

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. We create unforgettable experiences through beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining, and wellness.

Benefits of Working With Us

• Leading global hotel brand with career advancement opportunities
• Complimentary and discounted accommodation at Hyatt properties worldwide
• Complimentary duty meals during shifts
• Discounted food, beverage, and spa treatments
• Onsite parking discounts
• Employee assistance program for support on work, health, or life concerns
• Generous paid time off, holiday policies, parental leave, and wellbeing leave
• 10% discount with NIB Health insurance

Role Overview

As the Receptionist for Client Services, you will manage the Park Club’s reception area, providing excellent service to guests and ensuring a tranquil environment.

Responsibilities

1. Greet guests warmly and helpfully
2. Provide courteous service via telephone, email, and face-to-face interactions
3. Coordinate with therapists, departments, and staff to maintain harmony
4. Operate cash register, manage opening/closing, and stock ordering
5. Make appointments and direct guests appropriately
6. Perform reception and administrative duties as needed

Qualifications

• Experience in a five-star hotel spa or similar environment
• Commitment to health and wellbeing
• Strong attention to detail and organizational skills
• Excellent communication skills
• Flexibility to work shifts, including weekends and holidays

Join Hyatt to make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing, and Inclusion. Discover a career you didn't know existed with Hyatt.