Receptionist/Office Coordinator

YRH - PACKSIZE LLC; Louisville (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Packsize is seeking a highly organized Receptionist and Office Coordinator to manage front desk operations, provide administrative support, and coordinate office activities for a smooth, efficient environment. Schedule is 11AM-5PM and involves greeting visitors, phone coverage, mail handling, calendar management, and event coordination.

The role requires a high school diploma or equivalent, strong communication, and proficiency with Google tools and Microsoft Office.

Qualifications

• High school diploma or equivalent; certification is a plus.
• Proven experience in reception/office coordination preferred.
• Excellent organizational and multitasking abilities.
• Strong communication and customer-service skills.
• Proficient with Google tools and Microsoft Office.

Responsibilities

• Serve as the first point of contact for visitors and direct them to appropriate personnel.
• Answer and direct incoming calls professionally.
• Manage mail, packages, and shipping logistics.
• Maintain a clean, organized, and presentable reception area.
• Provide admin support: scheduling, calendars, travel, and expense reports.

Skills

Excellent communication

Strong organizational skills

Customer service

Independent worker

Team collaboration

Education

High school diploma or equivalent

Office administration certification

Tools

Google Workspace

Microsoft Office

Job description

Job Description: Receptionist and Office Coordinator

Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.

About Packsize

Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.

About the Role

We are seeking a highly organized and personable individual to join our team as a Receptionist and Office Coordinator. This role will be responsible for managing front desk operations, providing administrative support, and coordinating office activities to ensure a smooth and efficient work environment.

Schedule 11AM-5PM

What You’ll Do

• Serve as the first point of contact for visitors, greeting guests warmly, facilitating signing in, issuing visitor badges, orientation and directing them to appropriate personnel or meeting rooms.
• Answer and direct incoming phone calls in a professional and courteous manner.
• Manage incoming and outgoing mail and packages, including sorting, distributing, and shipping.
• Maintain the reception area and ensure it is clean, organized, and presentable at all times.
• Provide administrative support to various departments, including scheduling meetings, managing calendars, making travel arrangements, and expense reports – as needed.
• Assist with data entry, filing, report updates, and document preparation as needed.
• Coordinate office & kitchen supplies inventory and place orders as needed.
• Assist with organizing company events, meetings, and conferences.
• Assist with special projects and other duties as assigned by management.
• Coordinate office activities and ensure office operations run smoothly.
• Daily facility support, including basic straightening of the kitchen area, coffee machine, refrigerator stocking, etc.
• Oversee office equipment maintenance and repairs, including printers, copiers, and fax machines.
• Liaise with the facility manager, building management and vendors for facility-related issues, such as maintenance, repairs, and janitorial services.
• Assist with office relocations, seating assignments, signage and space planning activities as needed.
• Implement and maintain office policies and procedures to ensure compliance with company standards.

What You’ll Bring

• High school diploma or equivalent; additional certification in office administration or related field is a plus.
• Proven experience in a similar role, preferably in a corporate or office environment.
• Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with a customer service-oriented approach.
• Proficiency in Google tools (Gmail, calendars, Docs, Sheets, etc.), Microsoft Office Suite (Word & Excel), and other office software.
• Ability to work independently with minimal supervision and as part of a team.
• Attention to detail and accuracy in completing tasks.

Working Environment and Physical Demands

The following are representative of the typical working environment and physical demands of this position. To successfully perform the essential functions of this job, you will be required to:

• Sit/stand at a desk for prolonged periods, primarily sedentary work
• Communicate with others to exchange information
• Operate standard office equipment that may require repetitive motions of the wrists, hands, and/or fingers
• Perform tasks that require bending, reaching, pushing, pulling, lifting, and carrying to move objects

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.

Packsize creates and maintains more efficient and sustainable packaging process flows from packing to unboxing. We’re propelling our customers and the industry forward, always looking to innovate and improve. At Packsize, packaging is much more than a box. It's about delivering what's right, for our customers, for their customers, and for our planet.