Receptionist, Office Assistant 3 (OA3)

State of Washington; Sedro-Woolley (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading organization as an Office Assistant 3 in Sedro-Woolley, WA, where you will provide essential customer service and administrative support. This full-time position offers a chance to work in a dynamic environment, supporting diverse communities and enjoying the beautiful surroundings of Northwest Washington.

Benefits

Health Insurance

Paid Holidays

Retirement Plans

Sick Leave

Vacation Days

Qualifications

• 2 years of clerical experience required.
• Proficient in Microsoft Office software.

Responsibilities

• Greet and assist customers in-person and via phone.
• Maintain several check-in logs and manage cash.
• Assist with scheduling and administrative support tasks.

Skills

Communication

Organizational Skills

Interpersonal Skills

Self-starter

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Receptionist, Office Assistant 3 (OA3)
Recruitment #2025-5-1352
Full-time, Permanent, Represented position
Location: Northwest Region - Sedro-Woolley, WA
Salary: $3,028.00 - $3,999.00 Monthly

Want to join something GREAT and make a difference?
The Department of Natural Resources has an exciting opportunity at the Northwest Region Headquarters Office in Sedro-Woolley, WA. Join our reception team as anOffice Assistant 3 and assist in providing excellent customer service to the amazing communities of Northwest Washington and beyond!

The duty station for this position is located in Sedro-Woolley, WA, in the scenic Skagit Valley. World-class outdoor recreation opportunities abound in the area. The main entrance to North Cascades National Park is only a 1-hour drive to the east. The San Juan Islands can be accessed from Anacortes, just a 45-minute drive west. Additional recreation opportunities can be found in the surrounding Mt. Baker/Snoqualmie National Forest and state forest trust lands. For more urban experiences, Seattle, WA, and Vancouver, B.C., are each only an hour and a half drive away.

We are looking for an individual who is accountable, able to multi-task, and has developed professional oral and written communication skills; along with excellent interpersonal and organizational skills, is a self-starter, and is proficient in office computer programs and office processes.

The Office Assistants in our reception team play a key role in maintaining an inclusive and respectful working environment while working with internal employees, external customers, private industries, tribes, and partner agencies to ensure administrative support is provided and correct information is communicated professionally along with directing both in-person and over the phone inquiries to the correct programs within the Department. The Department of Natural Resources’ mission is to manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations. This position supports that mission by performing front desk and reception support duties for the Northwest Region.Responsibilities:

• Greet and assist customers, in-person and via a multi-line phone system.
• Maintain several check-in logs.
• Receive and receipt money, maintain daily cash.
• Assist with maintaining the Region calendar.
• Schedule conference rooms and conference lines.
• Assist with motor pool reservations.
• Process incoming mail and prepare outgoing mail daily.
• Assist in the management of multiple shared email inboxes.
• Assist with the complex tasks of monthly entry, reporting, and tracking of the Mileage Equipment Reports for vehicles assigned to the Region.
• Provide backup coverage to the Resource Support Group as directed by the supervisor.
• Provide simple and complex miscellaneous administrative support to the region staff as directed by the supervisor.

Required Qualifications:

• High School Diploma or GED.
• 2 years of clerical experience.
• Proficient in computer skills, i.e., Microsoft Office software (Word, Excel, Outlook).
• Excellent interpersonal skills and effective organizational skills.
• Self-starter, requires minimal supervision.
• Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
• Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed.
• DNR Core Competencies:
  • Personal Accountability
  • Value Others
  • Compassionate Communication
  • Inspire Others
  • Commitment to Excellence

Special Requirements and Conditions of Employment:

• The position's assigned duty station is the Northwest Region Headquarters Office located in Sedro-Woolley, WA. Work is performed in a typical office setting.
• Occasional travel may be required to attend meetings or trainings. If overnight stays are required, the employee is eligible for per diem and lodging costs when in travel status, except when provided by the agency.

Desired Qualifications:

• Ability to multi-task by; answering phones, face-to-face customer interaction, and helping other program workgroups when needed.
• Accountability- meets productivity standards, deadlines, and produces accurate work.
• Ability to effectively address inquiries regarding rules, regulations, policies, department procedures, and department services.
• Able to demonstrate oral and written communication skills.

Don’t let doubts stop you from applying for this position. If you have any questions about the required qualifications or how your experience relates to them, please contact us at [e-mail]. A note to potential candidates: Studies have shown that women, trans, non-binary, and Black, Indigenous, and people of color (BIPOC) are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. We value diversity and inclusion in our organization, and we are looking for the best person for the job. Don’t hesitate to apply!Application Requirements:Failure to provide the listed documents may result in disqualification. If you have questions or difficulty attaching these documents, please contact [e-mail].

• Apply onlineat www.careers.wa.gov (Click on the APPLY button above).
• Letter of interest:describing your specific qualifications for the position and the position required, desired, and special requirements.
• Resume:that details your experience and qualifications.
• References:3-5 professional references with current telephone numbers, to include your 2 most recent supervisors. You may attach a document, use the References text field in the online application, or include it with your resume.
• Important:Do not attach any documents that include photos or private information (Social Security number, year of birth, etc.).
• Complete all supplemental questions.
• Candidates who move forward in the recruitment process may be contacted via email at [e-mail] with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.

Questions? Please contact Sara Hull [e-mail]/360-856-3500 or email us [e-mail]

Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call [phone] or email [e-mail]. Applicants who are deaf or hard of hearing may call through theWashington Relay Service by dialing 7-1-1 or 1-800-833-6384.

About the Department of Natural Resources(DNR).
At DNR, we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion.
Our Vision–Our actions ensure a future where Washington’s lands, waters, and communities thrive.
Our Mission–Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.
Our Core Values:

• Safety and Well-Being —Our top priority is the safety of the public and our employees.
• Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
• Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
• Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.

DNR provides excellent benefits, a few of which include:

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

Additional Information:
This recruitment may be extended and used to fill future similar vacancies for up to sixty (60) days.

DNR does not use the E-Verify system. For more information, please visitwww.uscis.gov.

Veterans wishing to claim Veteran’s preference, please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your Social Security number before attaching it. We thank you and are grateful for your service!

Equal Opportunity Employer:The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing, or completing your application, call 360-664-1960 or 1-877-664-1960 or [e-mail].

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