Receptionist (Migrant Head Start)

Epic Early Learning; Washington (District of Columbia); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Sick Leave

Annual Leave

11 Paid Holidays

Scholarship

Employee Assistance Program

Life Insurance

403 B

Job summary

EPIC Early Learning is seeking a friendly receptionist to be the first contact for families and visitors, providing warm, professional administrative support across the organization. You will greet guests, route calls, and share information with a helpful attitude to parents and staff.

This 9-month, on-site position in Washington State requires a high school diploma and bilingual English/Spanish proficiency, along with strong communication and organizational skills.

Qualifications

• High school diploma or equivalent required.
• Bilingual in English and Spanish required.
• Previous receptionist or customer service experience preferred.
• Strong verbal and written communication and ability to maintain confidentiality.

Responsibilities

• Greet visitors and screen callers, directing them as appropriate.
• Provide information to parents and visitors with a warm, helpful attitude.
• Manage and organize files and assist with clerical tasks.
• Monitor parent sign-in/sign-out systems and handle basic typing and photocopying.
• Maintain office supplies and assist with general administrative duties.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Multitasking

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Office equipment (printers, fax)

Job description

EPIC Early Learning is seeking a friendly and professional receptionist to join our team. As a receptionist, you will be the first point of contact for our organization and will provide administrative support across the board. EPIC is a private, nonprofit organization that has been working hand-in-hand with children and families to provide early childhood educational services that strengthen our Central Washington communities for over 35 years. We are committed to creating a nurturing and stimulating environment for young learners, and we value the teamwork and dedication of our employees in achieving this mission.

As a receptionist at EPIC Early Learning, you will play a vital role in ensuring smooth daily operations at our organization. You will greet and welcome visitors, answer and direct phone calls, and provide information to parents and visitors with a warm and helpful attitude. Your administrative tasks will include managing and organizing files, handling incoming and outgoing calls, and monitoring parent sign in/out systems. Additionally, you will assist with various clerical tasks such as typing, photocopying, and maintaining office supplies.

Pay Level

$16.90 to $17.41 Hourly (9-month position)

Requirements

• High school diploma or equivalent
• Bilingual/ Biliterate (English/Spanish) required
• Proven work experience as a receptionist or in a customer service role
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Proficient in using office equipment, such as printers and fax machines
• Familiarity with Microsoft Office applications, including Word and Excel
• Exceptional attention to detail and ability to maintain confidentiality
• Valid Washington State Driver's License, own transportation, and required auto insurance

Benefits

• Medical/Dental/ Vision Plans
• Sick Leave (5 hours per payroll)
• Annual Leave (4 hours per payroll)
• 11 Paid Holidays
• Seedling Scholarship Available
• Employee Assistance Program
• Basic Life Insurance
• 403 B (Employer match after 1 year or 1,000 hours)

Conditions of Employment

• Prior to employment, complete a pre-employment drug screen, Tb skin test by an EPIC approved healthcare provider at no cost to the employee.
• Pre-employment basic physical by an EPIC healthcare provider (obtain within (30) days of employment and no cost to the employee).
• Must pass an initial and periodic background check through the Washington State Department of Children, Youth & Families (DCYF).
• Provide proof of MMR vaccination and/ or resistance to Measles, Mumps & Rubella.
• Current Food Handlers card (obtain the training within 30 days of employment).
• Current First Aid/CPR card (obtain within thirty 30 days of employment).
• Complete Child Abuse and Neglect training and all other mandated training.
• CEO Approval.