Receptionist (Miami)

Leon Medical Center; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Leon Medical Center in Florida is seeking a friendly, detail‑oriented front desk associate to greet patients, check them in for appointments, input data, and provide directions within the center. You will answer calls, verify paperwork, coordinate with other departments, schedule follow‑ups and transportation if needed, and maintain patient confidentiality in accordance with state and federal laws.

A neat uniform, professional appearance, and strong teamwork are essential as you support smooth

Responsibilities

• Greeting patients and visitors in a courteous and professional manner
• Taking patient pictures and inputting in the system
• Verifying and completing necessary paperwork for patients
• Inputting patient information and ensuring accuracy in the computer system
• Answering telephone inquiries professionally and coordinating with other departments
• Scheduling appointments and coordinating transportation as needed
• Ensuring confidentiality of patient medical records in accordance with laws

Job description

Why You’ll Love Working with Us

You’ll join a team that truly makes a difference—providing comfort, clarity, and support to individuals seeking healthcare services. Here, your voice matters, and your work has real purpose.

• Responsible for greeting all patients and visitors in a courteous and professional manner.
• Responsible for taking the patient’s picture and inputting in the system.
• Responsible for providing information to patients of where to go.
• Acts as a backup for incoming telephone calls.
• Answers all telephone inquiries in a professional and courteous manner.
• Checks in patients for their appointment.
• Communicates with other offices for necessary patient information.
• Responsible for verifying and completing all necessary paperwork for patients.
• Verifies that all information is correct in the computer system.
• Schedules patient for follow-up appointments.
• Coordinates transportation services if needed.
• Calls patients to remind them of their appointment date and time.
• Issues badges, cards, flowers, pins, etc. to patients when they arrive.
• Reschedules and cancels appointments when necessary in order to accommodate the patient’s needs.
• Schedules no-show appointments.
• Enters OTC in computer system.
• Processes paperwork as required.
• Sends external appointment messages to the Referral Department.
• Must be knowledgeable in Medical Manager and Next Gen systems.
• Maintains open channels of communications with other company departments.
• Answers all telephone inquiries in a professional and courteous manner.
• Wears a complete uniform and keeps a clean and neat appearance during working hours.
• Performs variety of clerical duties.
• Participates in training and in-service education as required.
• Participates in department, center and company meetings as requested.
• Complies with LMC’s infection control policies and procedures to ensure a safe working environment for self and others.
• Complies with Leon Medical Centers policies and procedures and maintains confidentiality of patient medical records in accordance with state and federal laws.