Receptionist Mercer Hill at Doylestown

LCB Senior Living; Doylestown Township (Bucks County); On-site; USD 24,108 - 28,240; Part time

Benefits offered by this job

Paid Time Off

Holiday Pay

Possibility for tuition reimbursement

Job summary

LCB Senior Living in Doylestown, PA is seeking a Part-Time Receptionist for Memory Care. The role involves promoting the residence's mission, answering calls, greeting visitors, and maintaining the front desk. Ideal candidates will have prior reception experience, strong communication skills, and the ability to handle emergency situations.

Benefits for part-time associates include Paid Time Off and Holiday Pay, with opportunities for tuition reimbursement. Join a rewarding role working with seniors!

Qualifications

• Ability to handle all incoming telephone calls and visitors in a pleasant manner.
• Focus on providing excellent customer service.
• Ability to lift a minimum of 15 lbs and perform physical tasks.

Responsibilities

• Promote the mission and core values of the residence.
• Handle incoming telephone calls and direct them accordingly.
• Greet guests and maintain the front desk in an orderly manner.

Skills

Knowledge of basic telephone reception systems and techniques

Customer service skills

Calm response to emergency situations

English communication (oral and written)

Education

High school diploma or GED

Job description

Receptionist (Memory Care) – Part‑Time

Job Location: Mercer Hill at Doylestown – Doylestown, PA 18901

Salary Range: $17.50 – $20.50 per hour (based on years of experience)

Job Overview

Part‑time weekend position. You will promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co‑workers and the surrounding community.

Essential Functions, Duties and Responsibilities

• Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co‑workers and the surrounding community.
• Actively grow community occupancy by representing and interacting positively with potential residents, family members and professionals.
• Perform all duties and responsibilities with a positive attitude.
• Handle incoming telephone calls in a professional and courteous manner and direct them accordingly.
• Greet guests and visitors in a professional and courteous manner and direct them accordingly.
• File correspondence.
• Sort mail.
• Record and type guest meal charges.
• Maintain and file resident safety sheets.
• Type correspondence as needed.
• Coordinate front desk activities.
• Maintain the front desk in a neat and orderly manner.
• Respond to emergency situations by contacting appropriate party (911, fire department, police, etc.).
• Attend required in‑service training sessions and orientations.
• Respond to residents’ needs in a courteous manner.
• Update the communication log book on a regular basis.
• Maintain community brochures and stock.

Benefits

• Full‑Time Associates: Great benefits starting from Day One!
  • Health
  • Vision
  • Dental
  • 401(k)
  • Paid Time Off
  • Holiday Pay
• Part‑Time Associates (24–29 hours):
  • Paid Time Off
  • Holiday Pay
• Possibility for tuition reimbursement.
• Rewarding role working with seniors.

Qualifications

• Knowledge of basic telephone reception systems and techniques.
• Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner.
• Ability to respond calmly to emergency situations.
• English communication (oral and written) required.
• Focus and dedication to provide excellent customer service.
• Ability to handle emergency situations calmly and completely.

Education

High school diploma or GED is preferred.

Experience

Requires six months to one year of prior reception experience in an office environment. Typing or word processing experience is preferred.

Physical Demands

• Finger and hand dexterity to handle and manipulate instruments and equipment.
• Visual and auditory acuity.
• Ability to lift a minimum of fifteen (15) lbs. and carry objects.
• Ability to push and pull carts and continuously walk, sit and stand.
• Ability to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
• Use good body mechanics.
• Ability to type and use a computer.

Equal Opportunity Employer

LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities at LCB are based upon one’s qualifications and capabilities to perform the essential functions of a particular job with or without reasonable accommodation. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information or any other characteristic protected by federal, state or local law. This policy to provide equal opportunity encompasses all phases of employment, including recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.