Receptionist Medical Assistant - Gastro

mclarenhlth; Lapeer (MI); On-site; USD 34,000 - 46,000; Full time

Job summary

McLaren Health in Michigan is seeking a Medical Assistant/Patient Care Tech to assist in examinations and treatments, greet patients, and support both clinical and front-desk tasks. You will handle vital signs, injections, venipuncture, and scheduling while ensuring superb patient service.

The role includes registration, insurance verification, collecting co-pays, and recording financial activity across shifts, with potential BLS requirements for Rural Health sites.

Qualifications

• High school diploma or equivalent required.
• Completion of a medical assistant, EMT, nurse assistant, LPN, armed services medic or patient care tech program or six months of relevant experience.
• Rural Health Designation clinics may require BLS within 6 months of hire.

Responsibilities

• Greet patients and provide excellent customer service.
• Perform patient care duties and assist in procedures as needed.
• Register patients, schedule appointments, and verify insurance benefits.
• Collect co-pays/deductibles and record financial activity.
• Maintain accurate records of all transactions per shift.

Skills

Customer service

Verbal communication

Multitasking

Teamwork

Education

High school diploma or equivalent

Medical assistant program

EMT/Nurse assistant/LPN training optional

Tools

Electronic medical record

Scheduling software

Job description

Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Provides excellent customer service by greeting patients, answering the phone and directing the caller as appropriate. Performs duties across all physician practices, patient registration, scheduling appointments, collecting insurance co-pays and deductibles, insurance verification, records financial activity and accounts for all transactions completed on each shift.

Required:

• High school diploma or equivalent and six months experience as a medical assistant or patient care tech.
• High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic or patient care technician.

OR

• High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic or patient care technician.
• For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire

Preferred:

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)
• American Heart Association (AHA) BLS Certification. May be required at management discretion.
• Electronic medical record experience.
• One-year experience working in medical office with multiple providers.
• Previous experience working in a medical office of the same specialty.
• American Heart Association (AHA) BLS Certification. May be required at management discretion.
• Electronic medical record experience.
• One-year experience working in medical office with multiple providers.
• Previous experience working in a medical office of the same specialty.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.