Receptionist - Mazda North

McDonald Automotive; Longmont (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading automotive dealership seeks a Receptionist responsible for welcoming customers and managing phone communication. This role requires excellent customer service skills and a minimum of one year of relevant experience. The Receptionist will perform various administrative duties and represent the dealership professionally.

Benefits

Medical, Dental, and Vision Insurance

Company Paid Basic Life Insurance

401(K) Retirement Savings Plan with company match

Career Advancement Opportunities

Qualifications

• 1 year of experience as a receptionist or office assistant required.
• Ability to operate a multi-line switchboard.
• Demonstrated poise, tact, and diplomacy.

Responsibilities

• Greet and direct customers through phone and in-person communication.
• Answer calls and determine the nature of inquiries.
• Assist with administrative tasks like filing and data entry.

Skills

Customer service

Communication

Multi-line switchboard operation

MS Office knowledge

Education

High school diploma or equivalent

Job description

Salary Range:17.81 To 18.00 (USD) Hourly

About your role:

The Receptionist works to greet and direct customers through telephone and in-person communication. They are sometimes the customer’s first and last contact with the dealership and, therefore, must represent the dealership in a friendly, professional manner.

Essential Duties and Major Responsibilities:

• Pleasantly operate the switchboard and answer the telephone, determine the nature of the call and help or direct the caller to the appropriate individual or department.
• Communicate professionally, friendly, and efficiently with callers, striving to minimize the time spent on hold.
• Take thorough messages, indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.
• Provide basic information to callers who have general inquiries.
• Assist with filing duties and other administrative tasks as needed.
• Assist in data entry, filing, organizing, and other administrative duties.
• Assist with other duties as assigned.
• Follow scheduled hours as needed, defined by your manager.

Education:

• High school diploma or equivalent is required.

Type of Experience Needed to be Successful:

• 1 year of experience as a receptionist, office assistant, clerical, or other relevant administrative role is required.

Specialized Skills:

• Ability to operate a multi-line switchboard.
• Ability to read and comprehend instructions and information.
• Ability to work well with the public.
• Customer service oriented must have experience working directly with customers.
• Basic MS Office knowledge; computer software/internet proficiency.
• The position continually requires demonstrated poise, tact, and diplomacy.

What We Offer

• Medical, Dental, and Vision Insurance
• Company Paid Basic Life Insurance
• Company Paid Accidental D&D Insurance
• 401(K) Retirement Savings Plan with generous company match
• Career Advancement and Growth Opportunities
• Employee Assistance Program
• Employee Discounts on Parts and Services
• Employee Vehicle Purchase Programs