Receptionist - Main Campus

Ability KC; Topeka (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid Winter Break

Wellness Care Leave

Job summary

Ability KC in Topeka, KS is seeking a front desk receptionist to manage phone lines, greet visitors, and support adult medical and pediatric departments. The role includes handling mail, packages, and office supplies while maintaining patient confidentiality and security procedures.

You will coordinate with department leaders, manage daily schedules, sign-in sheets, and assist with purchase orders and clerical tasks as needed.

Qualifications

• 2–3 years of work experience in a health care office or business office.
• Desire 2–3 years of communications proficiency in word processing, software tools (e.g., EMR systems, Teams, Word, Excel, Outlook).
• Demonstrated initiative to grow within all aspects of responsibilities.

Responsibilities

• Answer phone calls and transfer to various departments.
• Check emails and fax reports for adult and pediatric departments.
• Greet guests and direct to elevators, restrooms and other areas.
• Maintain reception area and stocked supplies (mask, tissue, hand sanitizer).
• Manage mail, packages and copy/fax paper; support clerical tasks as needed.
• Ensure confidentiality and follow Ability KC policies at all times.

Skills

Public interaction

MS Word / Excel / Outlook

English grammar

Medical terminology

Office communications

Education

High School Diploma or Equivalent

Associate degree preferred

Tools

EMR Systems

Microsoft Word

Excel

Outlook

Teams

Job description

This position is responsible for the primary front receptionist activities such as answering phone calls and transferring to various departments, checking emails, fax reports for adult medical department and pediatric department, page employees and visitors as needed. Direct guest to elevators, restrooms and other areas of the building as needed. Update lunch coverage as needed regarding task, tours etc. maintaining security and safety by following procedures, monitoring daily patient logs, issue visitor stickers and kids’ stickers, confirm receipts of daily schedule for new patients from admissions. Ensure new patient sign in sheet at desk, responsible for clean reception area, stocked supplies including mask, tissue, and hand sanitizer. Responsible for ensuring stamp machine is updated with postage. Contact staff when packages arrive. Distribute mail upon arrival. Responsible for keeping copy machine/fax with paper. The receptionist will have additional office assignments that may include, but not limited to, working with documents for purchase orders, payments and receipts and/or department-based clerical assignments. All duties require maintaining patient/client confidentiality as required by Ability KC policies and procedures. The receptionist works directly with department leaders, managers, supervisors and support staff to deliver services among all departments. Will perform other job duties as necessary or assigned. Regular attendance and punctuality are an essential requirement for this job. Complete training courses as required. Ability KC purposefully provides integrated services to support the mission in building brighter futures for individuals with disabilities and their families and caregivers. Reception staff regularly support responsibilities across programs and departments.

Education

• High School Diploma or Equivalent, associate’s degree preferred from an accredited college or university.

Experience

• Demonstrated 2-3 years of work-related experience in a health care office or business office. desired.
• Desire 2-3 years of communications proficiency in word processing, software tools. i.e. EMR Systems, Teams Microsoft Word, Excel and Outlook tools.
• Demonstrated initiative to grow within all aspects of responsibilities

Knowledge/Skills/Licensure/Certification

• Good knowledge of correct English grammar and its application in a business setting.
• Excellent spelling and punctuation skills.
• Able to operate standard word processing package(s).
• Must be very comfortable with public contact and working with persons with disabilities.
• Knowledge of medical terminology and strong organizational skills desired.

Who We Are

Ability KC is the longest-standing private, not-for-profit, comprehensive outpatient medical rehabilitation facility in Kansas City serving thousands of individuals and their families annually and is nationally accredited and recognized as a leader in value-based care.

Our organization proudly provides a unique, personalized approach to care, serving people of all ages through educational, vocational, and therapeutic services. From helping with a child’s transition to kindergarten, to helping someone relearn how to drive or return to work, we’re there for our community.

Ability KC has been a designated comprehensive outpatient rehabilitation facility (CORF) since 2002, accredited by the Commission on Accreditation of Rehabilitation Facilities since 1971 and accreditation with National Association for the Education of Young Children.

Our mission is to build brighter futures for children and adults with disabilities by providing comprehensive educational, vocational and therapeutic services.

Our Culture

We emphasize the well-being of every individual, ensuring there is meaning in what we do each day, with dedication to quality relationships, security in our finances, vibrancy in our physical and mental health and recent pride in contributions to our community. Our culture is built on three pillar principles – make a positive impact every day, embrace legacy and innovation, and together we rise.

We offer Monday – Friday services, a Comprehensive Benefit Package that includes paid Winter Break and Wellness Care Leave.

Ability KC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis or disability.

Background and post offer drug screenings required.

With a rich history that spans over 75 years, Ability KC has provided services that have helped change and shape the lives of thousands. Come join us in our efforts.