Receptionist - Laura Buick-GMC

Lauracdjr; Collinsville (IL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Company 401(K)

Direct Deposit

Paid Time-Off

Paid Holidays

Family-owned Business

Hires from within

Job summary

Laura Automotive Group in Illinois seeks a part-time receptionist to handle calls and visitor inquiries, greet showroom guests, and direct them to the right department. You will also collect basic customer information and keep the showroom area presentable.

The role requires a friendly, professional demeanor, ability to multi-task, and compliance with HR trainings. Previous experience is preferred, and duties may include coffee service and other tasks as assigned.

Qualifications

• High school diploma or GED required.
• Previous receptionist experience preferred.
• Strong organizational skills and ability to multi-task in a fast-paced environment.

Responsibilities

• Greet showroom customers and determine the purpose of their visit.
• Direct customers to the correct department and introduce them to a salesperson.
• Answer incoming phone calls and route to the appropriate department or take messages.
• Interact with callers and visitors in a professional, friendly manner.
• Collect basic demographic information using a customer database or log sheet.
• Keep showroom and waiting area neat and orderly.
• Assist with brewing coffee and other tasks as assigned.
• Maintain professional appearance, attitude, and grooming; comply with HR trainings.

Skills

Customer service

Phone etiquette

Multitasking

Organizational skills

Education

High school diploma

Tools

Customer database

Job description

Description

Reports to: Receptionist Supervisor

Schedule: Part-Time Position

M-S (7:30AM - 8PM) – Hours/days will vary within that time frame.

Summary: The Receptionist receives calls at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

Essential Duties:

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs the caller to the appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Obtains basic demographic information about each customer using a customer database system and/or log sheet.
• Assists with keeping the showroom and customer waiting area neat and orderly.
• Assists with brewing coffee.
• Remains fully compliant with Company HR trainings.
• Maintain professional and courteous attitude, wardrobe, and grooming.
• Other tasks as assigned

Company Description

Laura Automotive Group is the largest volume Buick and GMC dealer in the United States, proudly serving customers with an unmatched commitment to value, quality and excellence. As part of the Laura Automotive Group, we bring 40 years of experience in the automotive industry, operating successful dealerships in Illinois and Missouri. Our team is driven by a passion for delivering exceptional sales and service experiences, always striving to exceed customer expectations.

At Laura Automotive Group, we believe our success is built on the strength of our people. We are always looking for talented, motivated individuals who are ready to be part of a dynamic and growing team.

Laura Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Benefits

• Company 401(K)
• Direct Deposit
• Paid Time-Off
• Paid Holidays
• Family-owned Business
• Hires from within

Requirements

• High school diploma or GED required
• Previous experience preferred
• Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Must be focused, detail oriented, and very thorough