Receptionist & Insurance Support Specialist

Gilbert Edmond - State Farm Agent; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly Plus Commission

Licensing Paid by Agency

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Gilbert Edmond - State Farm Agent in Chicago, Illinois, is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support office operations. The ideal candidate will greet clients, manage communications, and assist in scheduling and customer records. Candidates should have previous customer service experience, strong communication skills, and familiarity with Microsoft Office.

This role offers competitive pay, including hourly plus commission, a flexible schedule, and opportunities for advancement within a supportive environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Familiarity with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Gilbert Edmond - State Farm Agent in Chicago, Illinois, is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support office operations. The ideal candidate will greet clients, manage communications, and assist in scheduling and customer records. Candidates should have previous customer service experience, strong communication skills, and familiarity with Microsoft Office.

This role offers competitive pay, including hourly plus commission, a flexible schedule, and opportunities for advancement within a supportive environment.