Receptionist & Guest Experience Lead

Frenchies of North Frisco TX; Frisco (TX); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Monthly bonus

Referral bonus

Paid training on customer service andN

Opportunity to become a Nail Technici

Employee discounts

Flexible schedules

Job summary

Frenchies Modern Nail Care in Frisco, TX is seeking a friendly receptionist to welcome guests and manage check-ins, scheduling, and inquiries. You will uphold cleanliness, educate guests on our services, and promote the Polish Pass program, ensuring a seamless and positive guest experience.

This role emphasizes a proactive, team-oriented attitude with strong communication skills and a desire to contribute to a stylish, health-focused salon culture.

Qualifications

• Minimum of 2 years in customer service.
• Preferred experience in a receptionist or concierge role.
• Exceptional communication skills and a professional demeanor.
• Excellent multitasking abilities and a proactive work ethic.
• A friendly, team-oriented attitude.

Responsibilities

• Warmly greet guests and assist them with checking in and out.
• Efficiently handle appointment scheduling and phone inquiries.
• Uphold salon cleanliness and maintain high standards.
• Educate guests on the Frenchies Way and ensure a seamless experience.
• Inform guests about the benefits of the Frenchies Polish Pass program.

Skills

Customer service

Receptionist/concierge experience

Communication skills

Multitasking

Team player

Tools

Scheduling Software

Job description

Frenchies Modern Nail Care in Frisco, TX is seeking a friendly receptionist to welcome guests and manage check-ins, scheduling, and inquiries. You will uphold cleanliness, educate guests on our services, and promote the Polish Pass program, ensuring a seamless and positive guest experience.

This role emphasizes a proactive, team-oriented attitude with strong communication skills and a desire to contribute to a stylish, health-focused salon culture.