Receptionist - Full Time

Trinity Health Mid-Atlantic; Silvis (IL); Presencial; USD 22.000 - 33.000; Jornada completa

Descripción de la vacante

Trinity Health is seeking a Clinic Receptionist to greet patients, check in, and manage front-desk tasks in a busy clinic. You will schedule appointments, verify insurance, collect copays, and enter demographics in the EHR while maintaining confidentiality and a professional demeanor.

Full-time, day shift with pay range $16.00–$24.00 per hour, dependent on experience. Strong interpersonal skills and accuracy are essential to support smooth patient flow and compliance with clinic policies.

Formación

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider cert or obtained within three months of hire.
• Proof of Mandatory Reporter abuse training within three months of hire.
• Must read, write, and understand English and communicate effectively.
• Maintain confidentiality of patient information.
• Demonstrate Trinity Health values in behavior and decisions.

Responsabilidades

• Greet and check in patients and visitors at the clinic.
• Schedule and manage appointments according to guidelines.
• Verify insurance eligibility and collect copays/deductibles at point of service.
• Enter demographics and insurance data into the EHR and other systems.
• Answer phones and direct calls to appropriate staff.

Conocimientos

Interpersonal skills

Customer service

Phone etiquette

Data entry

Educación

High school diploma or equivalent

Herramientas

EHR system

Descripción del empleo

Job Title: Clinic Receptionist

Employment Type: Full time Shift: Day Shift Description: Job Description Summary: The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours: Full Time 40 hours/week *The pay range for this position is $16.00-$24.00/hour. Offered rate of pay is dependent on relative years of experience.

Job Duties:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.


• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.


• Answer phone calls and direct them appropriately.


• Schedule appointments according to office guidelines.


• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.


• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• High school diploma or equivalent required.


• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.


• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.


• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.


• Must maintain a high degree of confidentiality when dealing with patient information.


• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Benefits and Culture:

• Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.