Receptionist - Full Time

Trinity Health; Silvis (IL); In loco; USD 22.000 - 33.000; Tempo pieno

Descrizione del lavoro

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors, manage the front desk, and ensure smooth patient flow. The role includes scheduling, handling phone calls, verifying insurance, and recording demographics in the EHR.

The position is full-time, day shift, with a pay range of $16.00-$24.00 per hour, depending on experience. The receptionist will collect time-of-service payments and maintain confidentiality in a patient-centered clinic environment.

Competenze

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three months of hire.
• Proof of Mandatory Reporter abuse training within three months of hire.
• Must read, write, and understand English, and communicate effectively with patients and colleagues.
• Maintain confidentiality of patient information.
• Demonstrate honesty, integrity, and caring aligned with Trinity Health values.

Mansioni

• Check-in patients and manage admitting processes efficiently.
• Answer phones and direct calls appropriately.
• Schedule appointments per office guidelines.
• Obtain accurate patient and insurance information and collect copays/deductibles.
• Scan/copy patient-related materials into the EHR or relevant systems.

Conoscenze

Interpersonal skills

Front desk duties

Phone handling

Formazione

High school diploma or equivalent

Strumenti

EHR systems

Descrizione del lavoro

Summary The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Employment Type Full time

Shift Day Shift

Description Job Title: Clinic Receptionist

Summary The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours Full Time 40 hours/week

• The pay range for this position is $16.00-$24.00/hour. Offered rate of pay is dependent on relative years of experience.

Job Duties

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.