Receptionist & Front Desk Pro — Flexible Schedule, Growth

Dandougherty; Newark (DE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Dan Dougherty - State Farm Agent is seeking a friendly, highly organized Receptionist to join our office in Newark, DE. You will greet clients, manage calls, and support daily operations with a positive, professional attitude.

The ideal candidate has experience in receptionist or customer service roles, strong communication, and comfort with sales conversations. Proficiency with Microsoft Office and CRM systems is a plus; training is provided.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Organizational skills

Communication skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Dan Dougherty - State Farm Agent is seeking a friendly, highly organized Receptionist to join our office in Newark, DE. You will greet clients, manage calls, and support daily operations with a positive, professional attitude.

The ideal candidate has experience in receptionist or customer service roles, strong communication, and comfort with sales conversations. Proficiency with Microsoft Office and CRM systems is a plus; training is provided.