Receptionist - Float

Peak Vista Community Health Centers; Idaho; On-site; Full time

Job summary

A nonprofit health care organization is seeking a Receptionist to provide exceptional customer service at multiple locations. The role involves scheduling appointments, assisting patients, and ensuring a welcoming environment. Ideal candidates will have a high school diploma and customer service experience.

Benefits

Medical, Dental, Vision, Life, STD, LTD

403(b) Retirement with Company Match

Paid Time Off

Tuition Assistance

Perks Rewards

Employee Assistance Program

Qualifications

• Two years customer service experience preferred.

Responsibilities

• Schedules appointments and performs intake functions.
• Answers questions and handles cash.
• Maintains presence at the front counter.

Skills

Customer Service

Education

High school diploma or equivalent education

Job description

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 21 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Flagler, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $16.00to $23.20/hourly,based on experience. Earn a $2.00 shift differential over the standard starting wage.

Summary of Benefits:

• Medical, Dental, Vision, Life, STD, LTD
• 403(b) Retirement with Company Match
• Paid Time Off
• Tuition Assistance
• Perks Rewards
• Employee Assistance Program

https://www.peakvista.org/resources/benefits-summary

Job Summary:The Receptionist is the first line of customer service at the centers and provides direct support and guidance to the patrons of Peak Vista by performing the following duties. This role requires flexiblity as it involves working at multiple Peak Vista locations in Colorado Springs.

Essential Duties and Responsibilities

• Schedules appointments
• Performs the necessary intake functions for arriving patients
• Answers questions, cash handling, direction of telephone calls and other patient service duties
• Upon arrival, advise patients if provider is delayed
• Informs patient every 15 minutes of appointment status.
• Ensures that coverage and presence is always maintained at the front counter. A primary clinic will be assigned, but may on occasion travel to our nearby clinics to assist with coverage or training
• Ability to frequently travel inside and outside of the Colorado Springs area.
• Promotes and demonstrates the mission, vision, and Core Values of Peak Vista.
• Develops and maintains good working relationships with all departments, the management team, staff, and leadership.
• Embraces cultural diversity amongst ourselves and our community.
• Responsible for the human, financial, and material resources as well as data and information entrusted to us.
• Strives to deliver the best outcomes and highest quality service.
• Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
• Enhances the effectiveness; efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals.
• Other duties as assigned

Supervision Exercised: None

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
Education: High school diploma or equivalent education
Work Experience:Two years customer service experience preferred


*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com