Receptionist – DH Center

Desert Haven Enterprises; Lancaster (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Holiday Pay

401k Plan

Life Insurance

Job summary

Desert Haven Enterprises in Lancaster, CA is seeking a Receptionist to be the first point of contact for visitors, applicants, consumers, staff and community members. This on-site role supports front office operations and provides exceptional customer service while handling payroll and attendance tasks with discretion.

The successful candidate will have a high school diploma, proficiency in Microsoft Office, strong communication skills, and the ability to manage multiple tasks in a nonprofit

Qualifications

• High School Diploma or equivalent.
• Proficiency in Microsoft Office (Word, Excel) and basic databases.
• Typing proficiency of ~50 WPM.
• Strong verbal and written English communication.
• Ability to manage multiple tasks and prioritize workload.

Responsibilities

• Answer and route calls on a multi-line system and take messages.
• Greet visitors and vendors in a professional manner.
• Maintain visitor logs and sign-in procedures.
• Distribute and collect employment applications for HR.
• Process mail and operate postage equipment.
• Maintain office supplies and coordinate replenishment.
• Prepare attendance reports and support payroll processes.
• Protect confidentiality of payroll and personnel records.
• Provide clerical support to Finance and other departments.
• Attend staff trainings and communicate with management.

Skills

Customer service

Multitasking

Communication skills

Microsoft Office

Typing 50 WPM

Confidentiality

Organization

Education

High School Diploma or equivalent

Tools

Word

Excel

Database systems

Job description

Receptionist DH Center Location Lancaster CA On Site Employment Type Full Time Non Exempt

About the Company

Since 1954 Desert Haven has supported individuals with developmental disabilities in building independent meaningful lives within their communities Our programs focus on developing life social and vocational skills that empower the individuals we serve to reach their highest level of independence and personal success We are committed to providing compassionate person centered support that recognizes each individuals unique strengths goals and choices

Position Summary

The Receptionist serves as the first point of contact for visitors applicants consumers staff and community members This position is responsible for providing exceptional customer service by managing a multi line telephone system greeting visitors directing inquiries maintaining records processing mail supporting payroll and attendance functions and performing a variety of administrative and clerical duties The Receptionist ensures efficient front office operations while maintaining confidentiality and promoting a professional welcoming environment consistent with the organizations mission and values

Key Responsibilities

• Answer and route incoming calls through a multi line telephone system; provide information take messages and direct inquiries appropriately
• Greet and assist visitors applicants consumers and vendors in a professional and courteous manner
• Maintain visitor logs and ensure proper sign in procedures are followed
• Provide employment application information distribute and collect applications and forward completed applications to Human Resources
• Prepare and distribute incoming and outgoing mail; operate and maintain postage metering equipment
• Maintain office and safety supply inventories and coordinate replenishment requests
• Complete and distribute daily attendance reports and site hours reports for payroll processing
• Maintain confidential payroll attendance and personnel related records
• Replenish commonly used forms office supplies and copy paper as needed
• Photocopy assemble and distribute manuals handbooks orientation packets and other agency materials
• Provide clerical and administrative support to the Finance Department and other departments as assigned
• Attend staff meetings trainings and in service sessions as required
• Communicate significant events concerns or unusual situations to management
• Promote a positive professional work environment and serve as a role model for consumers
• Adhere to agency policies procedures safety standards and confidentiality requirements
• Perform other related administrative and clerical duties as assigned

Qualifications

• High School Diploma or equivalent
• Proficiency in Microsoft Office applications including Word Excel and database systems
• Typing proficiency of approximately 50 words per minute
• Strong verbal and written communication skills in English
• Ability to manage multiple tasks and prioritize workload effectively
• Excellent customer service and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong organizational skills and attention to detail
• Ability to establish and maintain effective working relationships with staff consumers families and community members
• Knowledge of standard office practices procedures and equipment
• Ability to remain calm and professional in emergency or high pressure situations
• Ability to maintain accurate records and files
• Preferred Bilingual EnglishSpanish communication skills
• Additional clerical administrative or customer service training
• Experience working in a nonprofit healthcare human services or developmental disabilities environment
• Experience supporting payroll attendance tracking or human resources functions
• Familiarity with office inventory management and records administration
• Demonstrated experience working with diverse populations and individuals with developmental disabilities

Schedule & Compensation MondayFriday On Site800 AM 430 PM 375 hrswkPay Rate 17 per hour

Benefits

• Health Insurance Medical Dental VisionPaid Time OffHoliday Pay including Paid Birthday Holiday and Paid Year End Closure401k Pension PlanLife Insurance

Desert Haven is an Equal Opportunity Employer and considers all applicants for employment without regard to race color religion sex gender identity sexual orientation national origin age disability protected veteran status or any other protected characteristic under applicable law