Receptionist & Customer Care Associate - Insurance Team, Flexible Schedule

Rob Joiner - State Farm Agent; Rock Hill (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Training & development

Simple IRA

Bonus based on performance

Job summary

Rob Joiner - State Farm Agent in Rock Hill, South Carolina, is seeking a Receptionist to join our dedicated team. This role involves providing exceptional customer service, managing appointments, and supporting office communications. The ideal candidate is organized and eager to engage with clients.

Our agency values teamwork and community involvement, offering a supportive work environment. Previous experience in a customer service role is a plus. Join us to become a valued member of our dynamic team!

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Job description

Rob Joiner - State Farm Agent in Rock Hill, South Carolina, is seeking a Receptionist to join our dedicated team. This role involves providing exceptional customer service, managing appointments, and supporting office communications. The ideal candidate is organized and eager to engage with clients.

Our agency values teamwork and community involvement, offering a supportive work environment. Previous experience in a customer service role is a plus. Join us to become a valued member of our dynamic team!