Receptionist (contract)

Northern Trust; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading company in the financial services sector is seeking a Receptionist for their Washington office on a contract basis. In this role, you will manage incoming calls, greet clients, and handle administrative tasks for approximately 20 employees. Ideal candidates will have office experience, strong communication skills, and proficiency in Microsoft Office applications.

Benefits

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Qualifications

• One to three years experience in an office receptionist or administrative assistant position is required.
• Proficient in Microsoft Office programs including Word, PowerPoint, and Excel.
• Strong interpersonal and teamwork skills are essential.

Responsibilities

• Greets clients and partners and maintains daily events using Excel, Outlook, and Teams.
• Maintains reception area cleanliness and assists in special projects.
• Handles incoming mail and packages for the bank, including sorting and researching.

Skills

Verbal communication

Written communication

Customer service

Time management

Attention to detail

Interpersonal skills

Education

1-3 years office experience

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

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Project Overview: Answers all incoming calls through a multi-line call directory, takes and relays messages, answers questions and directs calls to the appropriate person. Greets clients, visitors and partners, determines their needs and directs them to the appropriate person/waiting area/room. Handles client and partner meeting reservations, via Microsoft Excel, Outlook and Teams for approximately 20 Northern Trust employees. Performs other duties specific to the individual business area.

Experience Level: Mid-Senior

Qualifications:

• One to three years prior experience in an office receptionist/administrative assistant position. Experience in banking, lending or trust is preferred but not required.
• Proficient in Microsoft office programs including Word, Powerpoint and Excel.
• Proficient in Microsoft Outlook preferred but not required.
• Ability to operate a multi-line call directory system
• Strong verbal and written communication skills
• Strong interpersonal and teamwork skills
• Possess strong customer service principles and practices
• Possess strong understanding of administrative and clerical procedures
• Possess strong knowledge of computers and relevant software applications
• Strong time management skills
• Solid attention to detail and ability to handle shifting priorities while meeting deadlines
• Strong personal resourcefulness
• Possess flexibility and capability to adapt to new procedures and be receptive to change
• Ability to work in a multi-team environment
  
  

Tasks & Responsibilities:

• Greets clients and partners conducting business with their assigned area and directs them to the appropriate person. Interacts continuously with all clients.
• Maintain daily events electronically through Microsoft Excel, Outlook and Teams.
• Maintenance of multiple meeting rooms to include, as needed, set up and tear down of daily beverage service station.
• Must be able to lift full carafes of water and coffee onto a hand cart and push cart containing several of these items to the various meeting rooms.
• Maintenance of Reception area to keep it clean and neat
• Assisting with special projects as assigned by manager.
• Issuing of visitor passes and parking validation
• Handles incoming mail and packages for the bank including sorting, researching and emailing partners.
• Performs various administrative duties such as preparing documents or reports."
  
  

Pay Rate Range

Min Pay Rate Max Pay Rate Currency Unit 19 23 USD hourly

Additional Notes

The above listed pay range is a good faith estimate of what the employer reasonably expects to pay for this position.

Benefits Information

Optional benefits offering includes medical, dental, vision and retirement benefits via Hiregenics.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

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