Receptionist/Concierge

Frenchies, LLC; Georgia; Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Training & development

Free food & snacks

Job summary

Frenchies Modern Nail Care is seeking a friendly receptionist to warmly welcome guests, manage check-ins, and answer phone inquiries in a vibrant salon. You will help keep the space clean, inform guests about the Polish Pass program, and contribute to a proactive, guest-focused culture in a stylish, chemical-free environment.

Join a team that values excellent communication, teamwork, and a positive attitude while delivering top-notch customer service in a modern space.

Qualifications

• Minimum of 2 years in customer service.
• Preferred experience in a receptionist or concierge role.
• Excellent multitasking abilities and a proactive work ethic.
• A friendly, team-oriented attitude.

Responsibilities

• Warmly greet guests and assist them with checking in and out
• Efficiently handle appointment scheduling and phone inquiries
• Uphold salon cleanliness and maintain our high standards
• Educate guests on the Frenchies Way and ensure a seamless experience
• Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
• Provide attentive service throughout guests' visits to enhance comfort

Skills

Customer service experience

Excellent communication

Multitasking

Team-oriented

Job description

Benefits

• 401(k)
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Training & development
• Free food & snacks

Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience?

At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities.

We Offer

• Monthly bonus based on performance
• Employee and customer referral bonus
• Paid training on customer service and nail care education
• Flexible Schedules
• Employees receive 30% off products and 70% off services
• Continuing education: Being part of the Frenchies system has its perks. Frenchies continuously provides deeper education so that you can continue growing personally and professionally!

Company Culture

• At Frenchies, we cherish a fun, supportive, and health-focused environment.
• Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting that’s free from harsh chemicals.
• This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space.

Our Schedule

• Mondays: Closed
• Tuesdays: 9:00 am to 7:00 pm
• Wednesdays: 9:00 am to 7:00 pm
• Thursdays: 9:00 am to 7:00 pm
• Fridays: 9:00 am to 7:00 pm
• Saturday: 9:00 am to 6:00 pm
• Sunday: 9:00 am to 6:00 pm

Responsibilities

• Warmly greet guests and assist them with checking in and out
• Efficiently handle appointment scheduling and phone inquiries
• Uphold salon cleanliness and maintain our high standards
• Educate guests on the Frenchies Way and ensure a seamless experience
• Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
• Provide attentive service throughout guests' visits to enhance comfort

Qualifications:

• Minimum of 2 years in customer service
• Preferred experience in a receptionist or concierge role
• Exceptional communication skills and a professional demeanor
• Excellent multitasking abilities and a proactive work ethic
• A friendly, team-oriented attitude

About Frenchies Modern Nail Care

Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit Frenchies you'll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels.

Core Values

• Healthy: Provide a Healthy environment that contributes to the well-being and self-improvement of all.
• Smart: Commit to smart business practices that embrace growth, change, and evolution.
• Accountable: Deliver our very best in all we do and hold ourselves accountable for results.
• Fun: Promote a positive, ego free, and fun culture where teamwork and transparency thrive.

At Frenchies, you'll love your work, and we'll love you right back.