Receptionist – Clive – Part Time

Regional Health Services of Howard County; Clive (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

A local healthcare provider in Clive is seeking a part-time receptionist responsible for supporting patient intake and administrative tasks. The ideal candidate should possess strong multi-tasking and organizational skills, be engaging in customer service, and have proficiency in Microsoft Office Suite. A high school diploma is preferred, and certain certifications are required within three months of hire.

Qualifications

• Must be at least 16 years of age.
• Basic Life Support (BLS) certification required within three months of hire.
• Completion of Mandatory Reporter abuse training required within three months of hire.

Responsibilities

• Perform patient check-in and complete necessary paperwork.
• Answer phone calls and direct them appropriately.
• Schedule appointments following office guidelines.
• Collect co-pays and deductible amounts.
• Prepare patient charts for appointments.

Skills

Multi-tasking

Organizational skills

Customer service

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent (preferred)

Tools

Database management software

Job description

Employment Type

Part time

Shift

Description ENT Clive location

part time receptionist, able to work as a team as well as independently.

Multi-tasking and organizational skills as well as a fast pace environment.

Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks.

Responsibilities

• Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process.
• Answer phone calls and direct them appropriately.
• Schedule appointments following office guidelines.
• Obtain accurate patient and insurance information, and collect co-pays and deductible amounts.
• Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record.
• Prepare patient charts for appointments, ensuring all information is complete.
• Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments.
• Assist with filing and retrieving registration documentation in electronic medical records.
• Confirm next-day appointments, providing necessary documentation details and time-of-service payment information.
• Follow up on missed appointments and send related communications.
• Perform other duties as assigned by management.

Knowledge, Skills, And Abilities

• Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences.
• Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage.
• Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats.
• Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software.

Minimum Qualifications

• Must be at least 16 years of age.

Licensure & Certifications

• Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire.
• Completion of Mandatory Reporter abuse training specific to the population served within three months of hire.

Preferred Qualifications

• High school diploma or equivalent preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.