Receptionist & Client Care Specialist – Growth Path & Perks

Waleed Zayid; Columbus (GA); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Waleed Zayid - State Farm Agent Team Member in Columbus, GA is seeking a friendly, organized Receptionist to greet clients, manage calls and scheduling, and support the team with administrative tasks while identifying opportunities to discuss insurance options.

The ideal candidate has receptionist or customer service experience, strong communication, multitasking abilities, and proficiency with MS Office and CRM systems.

Qualifications

• Previous receptionist or customer service experience
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Comfortable engaging in sales conversations
• Basic computer skills including MS Office and CRM systems

Responsibilities

• Greet customers in person and over the phone and direct to the right team members
• Manage appointment scheduling and office communications
• Assist with inquiries and maintain customer records
• Engage with prospective and existing customers to discuss insurance options
• Provide excellent customer service and follow up on needs
• Support the team with administrative tasks and projects

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Waleed Zayid - State Farm Agent Team Member in Columbus, GA is seeking a friendly, organized Receptionist to greet clients, manage calls and scheduling, and support the team with administrative tasks while identifying opportunities to discuss insurance options.

The ideal candidate has receptionist or customer service experience, strong communication, multitasking abilities, and proficiency with MS Office and CRM systems.