Receptionist/Clerk

Tarzana-Treatment-Centers; Palmdale (CA); On-site; USD 77,366,000 - 81,006,000; Full time

Benefits offered by this job

Medical Insurance

Vision Care Plan

Life Insurance

Paid Holidays

Flexible Spending Account

Paid Vacation Time

Sick Time

401(k) Retirement Plan

Competitive wages

Stability and career advancement

Continuing Education Opportunities

Job summary

Tarzana Treatment Centers, Inc. in Palmdale, CA is seeking a Regular Full-time Front Desk Clerk to operate the switchboard and provide clerical support. The role requires a High School Diploma and strong customer service skills; bilingual ability is preferred.

The position offers benefits including medical, vision, life insurance, and paid time off. Responsibilities include greeting patients, routing calls, maintaining logs, handling mail, and ensuring confidentiality.

Qualifications

• Knowledge of customer service and switchboard operations.
• Bi-lingual preferred.
• Experience with general receptionist duties.

Responsibilities

• Routing and handling of all in-coming and out-going calls through switchboard.
• General clerical assistance, e.g., typing, photocopying.
• Maintain daily "In and Out" log.
• Greet and assist patients and visitors entering facility and clinic.
• Preserve strict confidentiality regarding patients at all times.
• Assist with other duties as assigned by Office Manager, e.g., logs, sign-in sheets.

Skills

Customer service

Switchboard

Telephone skills

Bi-lingual preferred

Education

High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full time Clerical Palmdale, CA, US

Salary Range: $27.00 To $28.27 Hourly

Department: ECM HH Lancaster

Reports To: Senior Supervisor/ Director

POSITION SUMMARY

Responsible for operating the switchboard and receptionist / clerical duties.

Benefits Package

• Medical Insurance
• Vision Care Plan
• Life Insurance
• Paid Holidays
• Flexible Spending Account (FSA)
• Paid Vacation Time
• Sick Time
• 401(k) Retirement Plan
• Competitive wages
• Stability and career advancement
• Continuing Education Opportunities

CATEGORIES OF DUTIES

• Routing and handling of all in-coming and out-going calls through switchboard.
• General clerical assistance, e.g., typing, photocopying.
• Maintain daily "In and Out" log.
• Greet and assist patients and visitors entering facility and clinic.
• Preserve strict confidentiality regarding patients at all times.
• Stamp and organize outgoing mail prior to next mail pick-up. All mail is to be stamped by 11 a.m. and last mail to be stamped at 4:30 p.m. Mail is to be taken to Post Office Daily and picked-up Monday morning.
• Assist Official Guests with "signing-in" of Visitors book.
• Record and report incidents and/or unusual problems that hamper expedient switchboard operation or otherwise disturbs a calm, pleasant atmosphere, to Office Manager
• Assist with other duties assigned by the Office Manager as deemed necessary, e.g., logs, sign-in sheets, registrations, incoming faxes, information calls, crisis calls.
• Responsible to unlock and lock the front office/lobby and parking gate.
• Responsible to ensure the lobby area is neat and clean.
• Maintain and fill brochure racks.
• Pass out children’s busy items for calm atmosphere.
• No eating or reading during shift at Front Desk.
• Page unauthorized vehicles for tow away.
• Other duties as assigned by Office Manager, Director and/or Administrator.

EDUCATION

High School Diploma or G.E.D.

EXPERIENCE

Knowledge of customer service, switchboard and appropriate telephone skills. Knowledge of general receptionist duties; bi-lingual preferred. Experience working with the general public. Pleasant personality and good attitude. Drug free minimum of one (1) year.

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.