Receptionist - Bank

Allscreens Nationwide Ltd; Kenton (OH); On-site; USD 24,000 - 28,000; Full time

Job summary

Birchwood Grange Care Home in London is seeking a warm, enthusiastic Receptionist to provide professional, high quality customer service as the first point of contact within the home. You will also offer a range of administrative services to support smooth daily operations.

To succeed, you should have excellent communication skills, be confident with computers, and maintain a positive, welcoming attitude while handling enquiries and supporting the General Manager.

Qualifications

• Excellent communication skills both verbal and written.
• Confident with using computers and standard software.
• Positive, friendly and welcoming demeanor.
• Experience handling client complaints and problem-solving.

Responsibilities

• Answering the telephone and enquiries at reception, redirecting calls to staff and recording messages.
• Complete reception-related administration, maintain databases, and assist the General Manager as needed.
• Maintain the tidiness of the reception area and liaise with Housekeeping to uphold standards.

Skills

Communication skills

Computer literacy

Positive attitude

Problem solving

Job description

Package Description

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Birchwood Grange Care Home in London.

About the Role

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Other Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
• Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

About You

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

About Avery

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.