Receptionist at Great Clips

Great Clips; New Castle (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Great Clips is hiring a friendly receptionist for our Field Club Commons location in New Castle, PA. You will greet guests, answer questions, and coordinate with stylists and salon management to keep the flow smooth throughout the day.

No cosmetology license required; training is provided. You will use Online Check-In and the Great Clips App, enjoy flexible scheduling, benefits, and a supportive team environment where you can grow into other salon roles.

Qualifications

• Friendly, professional approach to customer service.
• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple tasks.
• Reliability and a positive attitude.
• Comfort using basic technology and learning new systems.
• Team-first mindset and willingness to support salon operations.

Responsibilities

• Welcome customers and manage front desk tasks.
• Assist with Online Check-In and salon scheduling.
• Support stylists and salon management.
• Learn salon systems and daily operations.
• Provide friendly, professional customer service.

Skills

Customer service

Communication skills

Organization

Reliability

Tech savvy

Team player

Tools

Online Check-In

Great Clips App

Job description

Job Location

Field Club Commons 3328 Wilmington Rd New Castle, Pennsylvania

Opportunity

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day.

If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit.

Cosmetology Students — We Want to Meet You!

Looking for a part‑time job while attending cosmetology school? Great Clips is hiring a friendly, dependable Receptionist to help keep our salon running smoothly!

Welcome customers, assist with Online Check‑In, support our stylists, and gain valuable experience in a professional salon environment.

Flexible Scheduling + 401(k) + Health Coverage + PTO for All + A Great Team!

Why you’ll love it here

Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer‑focused role:

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front‑desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check‑In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

What you bring to the team

To join a Great Clips salon team as a receptionist, you’ll need:

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team‑first mindset and willingness to support salon operations

No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

Who we are

As the world’s largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close‑knit, team‑oriented culture. We’re passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ

• Q: Is this a customer‑facing position? A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.
• Q: Will I be expected to stand during my shift as a receptionist? A: Yes. The receptionist role in Great Clips salons is an active, on‑your‑feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.
• Q: Do I need salon experience to apply? A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.
• Q: What kind of training is provided for Receptionists? A: Receptionists receive training on salon systems, customer service, and daily operations.
• Q: Are there opportunities to grow from Receptionist into other roles? A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips® salons are independently owned and operated by third‑party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Job Ref #: 2025-36938

Hear from our employees

“Great Clips® salons offer the training, and the customers are already there. It’s a guaranteed way to start making money right away.”

Ari Hairstylist

“You’ve got talent. Make it work for you.”

As a Great Clips® salon stylist, you'll be part of a team that feels like family. And with a built‑in customer base, you'll start helping others on day one. So, if connecting with people is your thing, it's time to connect with a Great Clips® salon.

SALON CAREERS - WHAT TO EXPECT

1. Connect Great Clips franchisee will reach out to you
2. Interview A Great Clips franchisee will host an interview
3. Offer The hiring manager will contact you if you meet the requirements for the position.

All Great Clips® salons are independently owned and operated by third‑party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Great Clips, Inc. | 4400 West 78th Street, Suite 700, Minneapolis, MN 55435 | 1-800-999-5959