Receptionist - AL

Ebenezer; Town of River Falls (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

PTO and Sick Time

Tuition reimbursement

Retirement plan

Earned wage access

Job summary

Ebenezer's Sycamore of River Falls is seeking a receptionist to greet visitors, answer phones, and provide clerical support in a senior living community of 84 apartments. This on-site role supports building operations and coordinates with residents and vendors.

The position requires a High School diploma and about one year of related experience; benefits include medical, dental, vision, life insurance, disability, PTO, tuition reimbursement, retirement, and early access to earned wages.

Qualifications

• Customer service experience or demonstrated ability to interact professionally with residents, visitors and vendors.
• Strong communication and organizational skills to support clerical tasks and receptionist duties.

Responsibilities

• Functions as receptionist for the building.
• Greets and provides courteous assistance to visitors, residents, and vendors.
• Answers the telephone, takes accurate messages and ensures delivery of message to appropriate person.
• Maintains workspace in a clean and orderly way to create the best “first impression” to customers.
• Responds to medical, fire, maintenance and security emergencies per building policies and procedures.
• Provides clerical support as requested: memos, minutes, letters, etc.
• Submit work orders in TELS to ensure timely response to resident requests.
• Copies, collates, files, records/documents as requested.
• Schedules and reserves various rooms and Guest Suites within the building.
• May order office supplies as needed.
• Manages, sorts, distributes building mail and package pickup for residents.
• May manage key fob system; entering, deleting key fobs.
• Updates building Directories.
• May manage and reconcile Petty Cash.
• Supports sales and marketing department: Collect information from prospective clients, may provide tours.

Skills

Customer service

Communication

Education

High School Diploma/GED

Job description

Job Overview

The Sycamore of River Falls is a growing, we are a full-service senior living community with 84 apartments including 68 blended independent and assisted living and 16 memory care apartments in a secured neighborhood on first floor. The property has four villa patio twin home units with two bedroom and three bedroom options for active, independent seniors. The apartment building consists of a variety of studios, one-bedroom, one-bedroom plus den, and two-bedroom units. The underground parking garage has 50 parking stalls, maintenance rooms, and residents’ storage area. Managed by Ebenezer. This newer care facility is Located in River Falls, WI

Serves as receptionist and provides miscellaneous clerical support.

Responsibilities

• Functions as receptionist for the building:
• Greets and provides courteous assistance to visitors, residents, and vendors.
• Answers the telephone, takes accurate messages and ensures delivery of message to appropriate person.
• Maintains workspace in a clean and orderly way to create the best “first impression” to customers.
• Responds to medical, fire, maintenance and security emergencies per building policies and procedures.
• Provides clerical support as requested:
• May type and send out memos/communications, minutes of meetings, letters, etc. May copy, collate, and file documents.
• Submit work orders in TELS to ensure timely response to resident requests.
• Copies, collates, files, records/documents as requested.May be requested to type memos, letters, minutes of meetings, etc.
• Schedules and reserves various rooms and Guest Suites within the building.
• May order office supplies as needed.
• Manages, sorts, distributes building mail and package pickup for residents.
• May manage key fob system- entering, deleting key fobs.
• Updates building Directories.
• May manage and reconcile Petty Cash
• Supports sales and marketing department:
• Collect information from prospective clients.
• May provide tours for prospective clients.
• May assist with new move in paperwork/picture/keys

Required Qualifications

• High School Diploma/GED
• 1 year related work experience in a related work environment

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:http://www.ebenezercares.org/employee-benefits

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status