Receptionist/Administrative Assistant, Maintenance Department (Chestnut Hill, MA)

Chr Apartments; Massachusetts; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading apartment management company seeks a Receptionist/Administrative Assistant for their Maintenance Department. This role includes customer service, scheduling maintenance tasks, and supporting the maintenance team. Join a positive work environment with excellent benefits and opportunities for professional development.

Benefits

Attractive total compensation package

Medical, dental, vision benefits

401(k) with company match

2 weeks vacation plus birthday off

Apartment discount

Opportunities for professional development

Positive work environment

Qualifications

• A minimum of 1 year of administrative and/or customer service experience.
• Strong communicators and team players.
• Great organizational skills.

Responsibilities

• Serve as first point of contact for vendors and residents.
• Schedule and coordinate various maintenance tasks.
• Answer & dispatch emergency maintenance telephone line requests.

Skills

Customer Service

Communication

Organization

Job description

Receptionist/Administrative Assistant, Maintenance Department

Work for an award winning company where you will have the training you need to add to your skill set, the schedule you want to maintain a great work-life balance, and the pay and benefits you deserve.

You will be exposed to operational aspects of property management by being involved in the maintenance department of our fast growing apartment community. The Receptionist/Administrative Assistant in the maintenance department will be directly involved with supporting the maintenance team along with ensuring first class customer service to our residents. Every day is different – challenging, rewarding, and fun.

Primary Duties and Responsibilities

• Serve as first point of contact for vendors, residents and individuals entering the maintenance office.
• Scheduling and coordination of various maintenance related tasks
• Coordinate housing inspections.
• Produce work orders for all maintenance calls and distribute to appropriate staff.
• Follow-up on pending work orders to ensure all necessary work is scheduled
• Close work order in computer system; file closed work orders.
• Create and distribute resident letters
• Answer & dispatch emergency maintenance telephone line requests for urgent maintenance issues; pick up messages pertaining to routine maintenance requests from the maintenance voice mail system
• A minimum of 1 year of administrative and/or customer service experience
• Complete special projects/assume additional responsibilities as requested

Some of the benefits to you:

• Attractive total compensation package with hourly base pay
• The person in this position is empowered to drive their own success by learning and taking on different tasks
• Excellent benefits package including: medical, dental, vision, 401(k), 2 weeks of vacation, your birthday off etc
• Chestnut Hill Realty apartment discount
• Opportunities for professional development and career growth
• Opportunities for recognition and personal development
• Training is provided
• Positive work environment

Chestnut Hill Realty’s mission statement is Managing People’s Homes with Pride . The Maintenance Services Receptionist/Administrative Assistant in the Hancock Village Maintenance department is essential to making our mission possible. Successful Administrative Assistants are strong communicators, a team player, and have great organizational skills who can work in an ever-changing fast-paced environment. If you have a positive and enthusiastic attitude with the willingness to go the extra mile for other team members and our residents, we want to hear from you!

All job offers contingent upon satisfactory background check.

Chestnut Hill Realty supports individuals in reaching their full potential by supporting equal employment opportunities and an environment that values diversity. Chestnut Hill Realty complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.