Receptionist/Admin Support Asst SA

Dykema; San Antonio (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

An established industry player is seeking a Receptionist/Administrative Support Assistant for its San Antonio office. This role is pivotal in ensuring smooth daily operations, providing essential administrative support, and enhancing client interactions. You will be responsible for greeting visitors, managing phone calls, and assisting with various clerical tasks. The firm promotes a collaborative and professional environment, emphasizing employee growth and satisfaction. If you thrive in a fast-paced setting and possess strong communication skills, this opportunity could be your next career step.

Benefits

Transportation Assistance

Business Casual Work Environment

Qualifications

• 2+ years of experience in a related field; law firm experience preferred.
• Strong verbal and written communication skills with customer service focus.

Responsibilities

• Greet clients and visitors, directing them appropriately.
• Answer office telephones and reserve conference rooms.
• Provide administrative support to attorneys and legal personnel.

Skills

Microsoft Office Suite

Customer Service

Communication Skills

Organizational Skills

Typing (55 wpm)

Education

High School Diploma

Tools

High-speed copier

Scanner

Fax machine

Job description

Dykema Gossett PLLC, a leading national law firm is recruiting for an Receptionist/Administrative Support Assistant for the San Antonio office. Under the supervision of our Office Administrator the Receptionist/ASA is responsible for providing administrative support to meet the daily needs of the office location. Responsibilities include greeting visitors and answering calls, helping to facilitate internal meetings and events, providing clerical support to attorneys and legal support personnel, and various other duties as assigned. Responsibilities can vary widely from day to day, and office needs may vary depending on location. This position requires in-office work, Monday – Friday (remote work is not available for this role).

Essential Duties And Responsibilities

• Greets and directs all clients, visitors and personnel arriving in the office. Notifies appropriate party of their arrival; coordinates guests technology and equipment needs.
• Answers office telephones, directing calls as appropriate.
• Reserves conference rooms/visiting offices-using firm’s software, and coordinates catering services for meetings and other office functions.
• Monitors office and kitchen supplies, ordering and restocking same; maintains employee break room, coffee/beverage stations.
• Requests activation and deactivation of security fobs/badges and parking cards.
• Processes visitor/vendor, and work order requests for maintenance.
• Inputs invoices for payment utilizing accounting software.
• Following established procedures, completes new business intakes and assists with opening files for new matters.
• Provides overflow administrative support as requested including but not limited to assisting attorneys and legal support personnel in providing quality legal services to clients. Duties may include:
• Preparation of correspondence and documents from electronic drafts, handwritten notes, or electronic dictation; revising documents;
• Maintaining attorney calendars, making travel arrangements and scheduling appointments;
• Filing, preparing materials for meetings; assisting with mass mailings, etc.
• Researching/locating information requested by attorneys such as pulling statutes and cases from citations, etc.
• Performing attorney time entry tasks as requested.
• Providing direct administrative assistant support to a limited number of assigned attorneys, if requested.
• Processes invoices and other miscellaneous payments as required.
• Opens incoming mail not marked personal and confidential, as requested; maintains a mail log.
• Assists Office Administrator with petty cash and office credit card management.
• Assists with set-up/clean-up, and food and beverage tasks for office meetings and events.
• Performs other duties as requested.
  

Knowledge, Skills And Abilities Required

• High school diploma or equivalent educational certificate required.
• Minimum of 2+ year(s) experience required in related field; prior law firm or professional services experience is a plus.
• Ability to utilize basic features of Microsoft Office Suite applications with moderate guidance and support; typing requirement of 55 wpm.
• Strong verbal and written communication skills, and excellent customer service skills required; ensures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
• Ability to be flexible, work flexible hours when required, and respond quickly and calmly to urgent situations.
• Ability to work independently with some level of autonomy, taking initiative to ensure performance aligns with the successful operations of the office.
• Experience operating administrative office equipment (e.g., high-speed copier, scanner, fax machine).
• Ability to execute tasks in a client-centric manner and to work effectively and efficiently in a team setting and with a diverse group of people at all levels of the organization.
• Ability to take direction, receive and apply feedback, and communicate support needs.
• Ability to effectively follow procedures and manage competing priorities; demonstrate attention to detail, accuracy and excellent organizational skills.
• Occasionally working overtime, evening or weekend hours may be required.
  
  

WHY YOU SHOULD APPLY

Dykema offers an excellent salary and benefit package, including transportation assistance. Dykema provides a professional, diverse, and collaborative workplace where all employees can thrive. Dykema has achieved, and continues to participate in, Mansfield Certification. Our work environment is business casual.

EEO STATEMENT

It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances.

Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved.

It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity.