Receptionist/Accounts Payable, EDI

Executive Director, Inc.; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Executive Director, Inc. (EDI) seeks a Receptionist/Accounts Payable to be the first point of contact for visitors and calls. You will work with EDI's accounting team on accounts payable, deposits, and client communication from our Milwaukee office.

The role emphasizes professionalism, efficiency, and teamwork to support client service excellence and organizational operations. On-site, full-time. Five days in the office.

Qualifications

• High school diploma or equivalent.
• 1-3 years experience in an administrative, receptionist, or customer service role.

Responsibilities

• Answer and distribute incoming calls on a multi-line system for all associations.
• Greet visitors and notify staff.
• Review daily out of office and remote lists as needed.
• Process client deposits and use deposit software.
• Assist in accounts payable and related tasks.
• Update client call lists for accurate routing.
• Track invoice processing and submit monthly reports.
• Set up and close the reception area daily.
• Communicate with staff via emails and calls.
• Assist in client mailings and other duties as assigned.
• Support accounting with miscellaneous tasks and projects.

Skills

MS Office

Communication

Organization

Multitasking

Confidentiality

Customer service

Education

High school diploma or equivalent

1-3 years experience in admin/Reception/CS

Job description

Receptionist/Accounts Payable

CLIENT ASSOCIATION(s):

EDI

POSITION REPORTS TO:

Office Administrator

DIRECT REPORTS:

None

EMPLOYEE STATUS:

Non-Exempt, Full-time (37.5 hours per week)

ROLE TYPE/LEVEL:

Entry Level

CLIENT/DEPARTMENT OVERVIEW:

Executive Director, Inc. (EDI) is a leading association management company servicing 40 national and global medical, health, scientific associations and certifying bodies. EDI's Receptionist/Accounts Payable are responsible for being the first point of contact for EDI visitors and client incoming phone calls. Works closely with EDI's accounting department with the accounts payable process.

JOB OVERVIEW:

This role is responsible for directing calls to the appropriate client teams, processing client accounts payable, deposits, and maintaining effective communication with client executives, treasurers, accounting departments, and internal EDI staff. The position plays a key role in promoting efficiency, collaboration, and professionalism while upholding EDI's standards of excellence in client service and organizational support.

POSITION RESPONSIBILITIES (minimum of 37.5 hours/week):

• Answer and appropriately distribute incoming phone calls on a multi-line phone system for all associations.
• Greet and notify staff of all visitors.
• Review out of office and working remote list each day as needed.
• Process client deposits and use Deposit software.
• Assist in the accounts payable process
• Proactively reach out and update client call lists to incorporate staff changes for accurate call routing.
• Track and maintain reports on invoice processing, submit timely monthly reports.
• Responsible for daily set-up and closing of the reception area.
• Provide accurate and timely communication with staff through emails and calls.
• Assist in client mailings and other duties as assigned.
• Assist the accounting department with miscellaneous tasks as needed.
• Assist in other miscellaneous projects and duties as requested.

SKILLS AND QUALIFICATIONS:

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, and Teams) and comfortable learning new software applications.
• Excellent verbal and written communication skills, with a professional and friendly demeanor.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Dependable and punctual, with a strong sense of professionalism and confidentiality.
• Customer service-oriented attitude, with the ability to interact courteously with staff, clients, and visitors.

EDUCATION/EXPERIENCE:

• High school diploma or equivalent
• 1-3 years of experience in an administrative, receptionist, or customer service role (preferably in a professional office setting).
• Multi-line phone system experience- (Attendant console experience preferred)

TRAVEL REQUIRED:

No travel will be required.

WORK ENVIRONMENT:

This is a full-time position located in our office in downtown Milwaukee, WI. Not eligible for remote work requires five days onsite in the office.

PHYSICAL REQUIREMENTS:

Minimal lifting required, up to twenty pounds.