Receptionist

Pace Runners; Youngstown (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Paid holidays

PTO

Life insurance (AD&D)

Health savings account

Disability insurance

Group life insurance for family

Tuition reimbursement

Retirement plan with company match

Mileage reimbursement

Job summary

One Senior Care in Youngstown, OH is seeking a friendly Receptionist to welcome Participants, families, staff and visitors from the moment they arrive. You will be the first point of contact, ensuring a warm, calm environment and guiding guests with professionalism.

You will answer calls, greet guests, assist with daily office tasks, and help keep the lobby organized. This steady, people-centered role emphasizes kindness, teamwork, and reliable support.

Qualifications

• High school diploma or equivalent preferred.
• 1 to 3 years of administrative support experience.
• Experience with frail or elderly population is a plus with training provided.
• Capable of assisting individuals with mobility needs.

Responsibilities

• Greet Participants, visitors, and staff with warmth and professionalism.
• Answer and direct phone calls to appropriate departments.
• Assist Participants and visitors with questions, directions, and general support.
• Ensure visitors and vendors sign in and out.
• Receive and sort incoming mail and newspapers.
• Help maintain cleanliness and appearance of lobby and front entrance.
• Assist EMS staff by opening doors or managing elevator access when needed.
• Support Participant tracking as required.
• Complete filing, copying, and other clerical tasks for Center Manager and department leaders.
• Scan documents to reduce paperwork backlogs.
• Participate in team discussions and quality improvement activities.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

MS Office

Job description

Current job opportunities are posted here as they become available.

Do you take pride in making every Participant and visitor feel welcomed, supported, and valued from the moment they arrive?

Do you enjoy supporting your team by keeping administrative tasks organized and running smoothly?

If so, you may be the perfect fit for our One Senior Care family of businesses — including Buckeye PACE, LIFE-NWPA, Mountain View PACE, and PACE North.

Job Summary:

As a Receptionist, you’ll create a warm, welcoming experience for Participants, families, staff, and visitors from the moment they walk through the door. This role is ideal for someone who is friendly, patient, and genuinely enjoys connecting with people throughout the day.

You’ll support the team by answering calls, greeting guests, assisting with daily office tasks, and helping keep the front lobby organized and calm. This is a steady, people-centered position where kindness, consistency, and teamwork always come first.

Hourly Wage:

$14.25 /hr. to start – $15.25 /hr. after 90 days

Schedule:

First shift, full-time hours. Specific work hours will be established in consultation with your supervisor.

• 9 Paid Holidays
• PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees)
• Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Tuition Reimbursement and Paid Training Opportunities
• Retirement Plan with company annual match
• Mileage Reimbursement at annual IRS rate as applicable

Duties/Responsibilities:

• Greet all Participants, visitors, and staff with warmth and professionalism.
• Answer and direct phone calls to the appropriate departments.
• Assist Participants and visitors with questions, directions, and general support.
• Ensure visitors and vendors sign in and out.
• Receive and sort incoming mail and newspapers.
• Help maintain the cleanliness and appearance of the lobby and front entrance.
• Assist EMS staff by opening doors or managing elevator access when needed.
• Support Participant tracking as required.
• Complete filing, copying, and other clerical tasks for the Center Manager and department leaders.
• Scan documents and help reduce paperwork backlogs.
• Participate in team discussions and quality improvement activities.
• Other duties as assigned.

Everyone’s journey is unique. Even if you haven’t done it all, your dedication to learning and helping others is what counts. With our training, mentorship, and career development programs, we’ll help you grow and succeed.

What Makes You a Great Fit:

• Warm, approachable, and patient with people from all backgrounds
• Enjoys frequent social interaction and supporting others throughout the day
• Comfortable working at a steady, unhurried pace with predictable routines
• Collaborative and team-oriented; values communication and shared success
• Able to stay calm, thoughtful, and supportive, even during busier moments
• Organized and reliable, with good follow-through on tasks
• CPR and First Aid Certification (or willingness to obtain after hire — we’ll provide the training!)
• Must be at least 18 years of age
• Must have access to reliable transportation

Education and Experience:

• High school diploma or equivalent is preferred.
• 1 to 3 years of administrative support experience.
• Experience working with the frail or elderly population is a plus — but not required. We’ll provide hands-on training and mentoring to help you grow!
• Capable of and experienced in assisting individuals with special mobility needs.

Requirements:

• Successful completion of background check, physical, drug screening, TB Screening.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Join Us!

At One Senior Care, you’ll be part of a compassionate team that makes a tangible difference in seniors’ lives — working together to keep participants safe, healthy, and connected, and at home.

One Senior Care is an Equal Opportunity Employer. Employment is contingent upon successful completion of required background checks, health and safety screenings, and any clearances required for healthcare programs.