Receptionist

CVCA; Wheat Ridge, Northern (CO, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Disability insurance

Teladoc access

Discount veterinary care

Employee assistance program

Job summary

CVCA Wheat Ridge seeks a receptionist to be the welcoming face of a cardiology-focused veterinary team. You will manage calls, schedule appointments, and help coordinate care with a patient-first mindset.

We offer growth opportunities within the Mission Pet Health network, competitive compensation, and comprehensive benefits to support your professional development and well-being.

Qualifications

• Passion for customer service and animals.
• Excellent communication under pressure.
• Strong organization and multitasking in a busy clinic.
• Collaborative, team-first mindset; able to work independently as needed.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients warmly with a compassionate approach.
• Maintain accurate medical records, schedule appointments, and handle financial transactions.
• Educate clients on preventive care and available hospital services to support optimal pet health.
• Be a calm, empathetic presence for clients and treat every pet with care.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Tools

Veterinary software

Job description

When you join the CVCA Wheat Ridge team, you are becoming part of a community committed to the highest level of veterinary specialty care. Our focus on advanced Cardiology means we treat complex cases every day, earning us a stellar 4.9-star Google rating that reflects the deep trust the Wheat Ridge community places in our abilities. This is an exciting opportunity to use your specialized skills and immediately contribute to an already highly-regarded team where you can do your best work.As part of the larger CVCA network, you benefit from the stability and resources necessary to truly succeed. We believe in investing in our teammates, offering programs designed to help you achieve your professional goals, whether that involves pursuing credentialing as a veterinary technician or moving into a leadership role. You will find a culture here dedicated to learning, collaboration, and mutual support, ensuring every teammate has the resources needed to provide optimal client and patient care and grow professionally.At CVCA Wheat Ridge, we focus strictly on specialty medicine, primarily Cardiology, giving you the opportunity to hone your expertise on challenging, advanced cases. Our dedication to quality medicine is enhanced by immediate access to a network of internal specialty consultants and continuing education opportunities, guaranteeing that you are always working with the latest knowledge and diagnostic technology. If you are passionate about practicing high-level, evidence-based specialty medicine, this environment is designed for your advancement.Wheat Ridge offers the ideal balance between metropolitan access and mountain lifestyle. Situated conveniently within the Denver metro area, you have easy access to world-class dining, arts, and professional sports. However, the Rocky Mountains are essentially your backyard, providing endless opportunities for hiking, skiing, and biking on days off. This combination of robust professional opportunity and unbeatable outdoor recreation ensures a high quality of life for all teammates who call Colorado home.

This position will be posted a minimum of three days.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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