Receptionist

Systems Planning & Analysis, Inc.; Washington (District of Columbia); On-site; USD 75,000 - 125,000; Full time

Job summary

Systems Planning and Analysis, Inc. in Washington, DC is seeking a Receptionist to support the NAVSEA AUKUS program.

This full-time, on-site role at 300 M St SE involves office management, meeting coordination, and ad-hoc projects, with opportunities to advance knowledge through SOPs and guides. You will greet visitors, manage records, coordinate calendars, and collaborate with IT, security, and building staff in a fast-paced environment requiring discretion and strong communication.

Qualifications

• Bachelor's degree required.
• 2 years of experience required.
• On-site at SPA's 300 M St SE location in Washington DC with possible travel to SPA HQ in Alexandria, VA.
• Ability to become certified as a Site Security Manager at SPA's expense.
• Active SECRET security clearance.

Responsibilities

• Greet visitors and direct them to the correct location.
• Maintain an orderly and well-organized office and records.
• Coordinate with IT, AV, Office Services, and building management; escalate issues as needed.
• Develop knowledge management documents (SOPs, User Guides, Quick Guides).
• Plan and coordinate meetings across multiple calendars and teams.
• Support team leads onsite and contribute to ad-hoc projects.

Skills

Customer-facing

Independent worker

Time management

Communication skills

Detail orientation

Problem solving

Cross-team collaboration

Education

Bachelor's Degree

Job description

Overview

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. Objective. Responsive. Trusted.

The AUKUS, Submarines, and Industrial Base Group (ASIG), within the Sea, Land, Air Division, provides timely, objective, analytic assessments that integrate technical, operational, programmatic, policy and business analysis to NAVSEA Team Submarine program offices and key stakeholders surrounding submarine platform construction. Team Submarine unifies submarine platform procurement activities, which includes the Columbia-class SSBN program (a Major Defense Acquisition Program and the Navy's top acquisition priority), the Virginia-class SSN program and the new SSN-X program (developing the next generation attack submarine), to bring improved capabilities to our undersea forces. Analysts and Engineers supporting Team Submarine will continue SPA's decades of support to the SSBN force, as well as supporting oversight of cutting-edge attack submarine construction, assisting in developing the design requirements for the SSN platform of the future, and helping plan and execute new and innovative strategies to strengthen the critical submarine shipbuilding industrial base. These are high-profile, major acquisition and manufacturing programs of significant importance to the future capabilities of the US Navy in an era of renewed strategic competition. #MC

Responsibilities

The Receptionist will provide support to the NAVSEA AUKUS program, focusing on administrative support to the SPA AUKUS Team. This position is full-time in-person and located at 300 M St SE in Washington, DC.

Office Management

• Greet visitors to the office, determine nature and purpose of visit, and direct or escort them to the correct location
• Maintain an orderly and well-organized office
• Maintain office records, including security records, safety protocols, and workplace compliance records
• Keep track of and take orders for kitchen and office supplies and maintain an inventory
• Manage long-term and hourly parking validation requests on site for underground parking
• Troubleshoot problems involving office equipment, such as computer hardware and software
• Coordinate any and all office issues with IT, AV, Office Services, and building management, keeping track of and escalating issues, tickets, and escorting workers
• Work closely with team to develop and document processes for knowledge management through the use of documentation such as SOPs, User Guides, and Quick Guides related to Office Management at 300 M St

Meeting Coordination

• Conduct meeting/offsite planning, scheduling, and execution to include coordinating across multiple calendars for scheduling
• Coordinate across multiple teams/vendors, including Security, to plan for and execute meetings
• Work closely with team to develop and document processes for knowledge management through the use of documentation such as SOPs, User Guides, and Quick Guides related to Meetings at 300 M St

Ad-Hoc Projects

• Assists Team Leads onsite as needed
• Contributes to and/or leads additional projects

Key Proficiencies

• Experience in a customer- or client-facing role
• Demonstrated ability to work well independently and to make independent decisions
• Demonstrated ability to prioritize and manage multiple assignments and meet competing deadlines
• Well-developed verbal and written communication skills
• Sense of urgency and ability to thrive in a fast-paced, high-stakes environment
• Comfort with changing, unpredictable scenarios where there is not a clear solution
• Meticulous attention to detail
• Proven ability to proactively identify issues and deliver thoughtful, well-considered solutions
• Ability to effectively partner across multiple teams to fix a problem

Qualifications

Required Qualifications

• Bachelor's Degree
• 2 years of experience
• Ability to work full-time on-site at SPA's 300 M St SE location in Washington DC up to full time with possible local travel to SPA HQ in Alexandria, VA based on need
• Ability to become certified as a Site Security Manager (at SPA's expense)
• Active SECRET security clearance

Desired Qualifications

• Experience with process documentation

Pay Range Information

At SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc. Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. Washington, DC, Pay Transparency Salary range: USD $75,000.00/Yr. - USD $125,000.00/Yr.