Receptionist

Jetro Restaurant Depot; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Paid Company Holidays

Tuition Reimbursement

Voluntary Benefits

Job summary

Jetro Restaurant Depot in Virginia Beach is seeking a Receptionist to manage front-desk operations, greet customers, and support internal teams with documentation and communications. This role requires strong communication and multitasking in a fast-paced retail/warehouse setting.

Responsibilities include handling calls, maintaining records, and ensuring compliance with posting requirements, while presenting a professional, organized reception area. Office software proficiency is preferred.

Qualifications

• Experience in reception, administrative, or customer service roles is preferred.
• Excellent communication and interpersonal abilities are essential.
• Ability to handle multiple tasks in a fast-paced environment with composure.

Responsibilities

• Manage front-desk operations to ensure consistent coverage during business hours.
• Greet and assist customers, vendors, and visitors professionally.
• Answer and direct calls to appropriate departments or staff.
• Maintain accurate documentation and records per company standards.
• Ensure compliance with required documentation and posting requirements.
• Monitor and organize incoming/outgoing communications and inquiries.
• Coordinate internal communication between departments.
• Keep reception area clean, organized, and presentable.
• Identify and escalate operational issues or gaps in documentation or compliance.

Skills

Strong communication

Interpersonal skills

Multitasking

Attention to detail

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Summary

The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.

Job Details

The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.

Key Responsibilities

• Manage reception desk operations to ensure consistent coverage during business hours
• Greet and assist customers, vendors, and visitors in a professional and efficient manner
• Answer and direct incoming calls to appropriate departments or personnel
• Maintain accurate documentation and records in accordance with company standards
• Ensure compliance with required documentation and posting requirements
• Monitor and organize incoming and outgoing communications, including messages and inquiries
• Assist with coordinating internal communication between departments
• Maintain cleanliness, organization, and overall presentation of the reception area
• Identify and escalate operational issues, documentation concerns, or compliance gaps

Qualifications

• Previous experience in reception, administrative, or customer service roles
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Strong attention to detail and organizational abilities
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Preferred Qualifications

• Experience in a retail or warehouse environment
• Familiarity with administrative processes and documentation requirements
• Experience handling high-volume customer or call interactions

Work Environment / Expectations
Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms

Job Ref #: ae440ff9-fea6-4123-b078-779e8d2eb251

Date Posted: 2024-12-16