Receptionist

Camping World; Surprise (AZ); On-site; USD 21,000 - 25,000; Full time

Job summary

Camping World is seeking a Receptionist to be the first point of contact for customers in Surprise, AZ. You will greet guests, set a positive tone, and direct VIP appointments to the appropriate team member.

The role involves managing calls, supporting front desk operations, and contributing to a high standard of customer service. The ideal candidate will have a high school education, strong interpersonal skills, and the ability to multitask.

Qualifications

• High School education or equivalent.
• Previous experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong initiative and leadership ability to take charge when needed.
• Reliable team player with personal responsibility.
• Strong organizational skills and multitasking ability.
• Ability to meet the needs of a diverse client base.
• MS Office proficiency.

Responsibilities

• First point of contact for customers.
• Greet and welcome customers.
• Set tone for a positive customer experience.
• Check in VIP appointments and direct customers to the appropriate team member(s).
• Coordinate front desk activities including answering and directing incoming phone calls.
• Track incoming sales calls in our CRM.
• Maintain a strong work ethic and commitment to success every day.
• Assist customers with any questions directed to the reception desk.

Skills

Customer service

Interpersonal skills

Leadership

Multitasking

Communication

MS Office

Education

High School diploma or equivalent

Tools

MS Office

Job description

Camping World is seeking a Receptionist for our growing team.Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.What You’ll Do:First point of contact for customersGreet and welcome customersSet tone for a positive customer experienceCheck in VIP appointments and direct customers to the appropriate team member(s)Coordinate front desk activities including answering and directing incoming phone callsTrack incoming sales calls in our CRMMaintain a strong work ethic with total commitment to success every dayAssist customers with any questions directed to the reception deskOther duties, functions and responsibilities may be assigned to the position as appropriate and necessaryWhat You’ll Need to Have for the Role:High School education or equivalentPrevious experience in a high-standard customer service environment preferredExcellent interpersonal, presentation and relationship-building skillsStrong ability to take initiative, coupled with leadership skills and the ability to take charge of a situationStrong sense of personal responsibility and reliability, with the desire to work as an integral member of a teamStrong organizational skills with the ability to multitaskAbility to effectively respond to and meet the needs of a diverse client base Computer skills: MS OfficeMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devicesGeneral Compensation DisclosureThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.Pay Range:$15.20-$17.84 HourlyIn addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.