Receptionist

Camping World; Billings (MT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid time off

401(k)

Employee assistance program

Good Sam Roadside Assistance

Discounts

Parental leave

Tuition reimbursement

On-the-job training

Job summary

Camping World in Billings, MT is seeking a proactive Receptionist to be the first point of contact for customers, greet visitors and coordinate front desk activities.

You will handle calls, direct VIP appointments, and support the team with CRM entries, while delivering a positive customer experience. This role requires a high school diploma, strong interpersonal skills, and the ability to multitask in a fast-paced environment; training provided.

Qualifications

• High School education or equivalent.
• Previous experience in a high-standard customer service environment preferred.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong initiative, leadership and reliability.
• Strong organizational skills with ability to multitask.
• MS Office proficiency.

Responsibilities

• First point of contact for customers.
• Greet and welcome customers.
• Check in VIP appointments and direct customers to the appropriate team.
• Coordinate front desk activities including answering and directing calls.
• Track incoming sales calls in our CRM.
• Support the team with a strong work ethic and customer focus.
• Assist customers with questions and other duties as assigned.

Skills

Customer service

Phone etiquette

Interpersonal skills

Organizational skills

Initiative & leadership

Education

High School diploma or equivalent

Tools

MS Office

Job description

Camping World is seeking a Receptionist for our growing team.Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization.What You’ll Do:First point of contact for customersGreet and welcome customersSet tone for a positive customer experienceCheck in VIP appointments and direct customers to the appropriate team member(s)Coordinate front desk activities including answering and directing incoming phone callsTrack incoming sales calls in our CRMMaintain a strong work ethic with total commitment to success every dayAssist customers with any questions directed to the reception deskOther duties, functions and responsibilities may be assigned to the position as appropriate and necessaryWhat You’ll Need to Have for the Role:High School education or equivalentPrevious experience in a high-standard customer service environment preferredExcellent interpersonal, presentation and relationship-building skillsStrong ability to take initiative, coupled with leadership skills and the ability to take charge of a situationStrong sense of personal responsibility and reliability, with the desire to work as an integral member of a teamStrong organizational skills with the ability to multitaskAbility to effectively respond to and meet the needs of a diverse client base Computer skills: MS OfficeMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devicesGeneral Compensation DisclosureThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.Pay Range:$14.00-$16.82 HourlyIn addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.