Receptionist

Arcadia Care; Springfield (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Paid Vacations

Paid Sick Time

Paid Holidays

Tuition Reimbursement

Nursing School support

Employee Events

Life Insurance

Employee Discounts

Virtual Doctor Visits

Job summary

Arcadia Care in Springfield, IL is seeking a friendly Receptionist to deliver exceptional front-desk service in a long-term care setting. You will answer calls, greet visitors, assist residents and families, and support staff with daily administrative tasks.

This role emphasizes patience, empathy, and discretion while maintaining security and accurate records. We offer flexible scheduling (full-time, part-time, PRN), competitive benefits, and opportunities for tuition reimbursement to pursue CNA

Qualifications

• Experience in Long Term Care preferred.
• Must have patience, tact, cheerful disposition and enthusiasm.
• Ability to handle visitors, residents at varying maturity levels.

Responsibilities

• Operate telephone switchboard to answer, screen and forward calls.
• Greet visitors and escort them to their destination.
• Assist residents, family members, employees and visitors as needed.
• Perform general administrative tasks such as word processing and data entry.
• Maintain security by following procedures and controlling access.
• Maintain filing system and process mail/deliveries.
• Report issues to the Administrator.
• Other duties as assigned.

Skills

Customer service

Telephone handling

Visitor greeting

Data entry

Security awareness

Filing / documentation

Time management

Patience and empathy

Job description

The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e., monitor visitor logbooks, surveillance footage etc.).
• Maintain the general filing system and file all correspondence appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

BENEFITS OFFERED:

• Daily Pay - get your money when you want
• Paid Vacations - rolls over each year
• Paid Sick Time
• Paid Holidays
• Tuition Reimbursement
• We pay for CNA or Nursing School
• Daily, Weekly, Monthly Employee Appreciation Events
• Birthday, Anniversary Celebrations
• Full-time, Part-time, PRN available
• Health, Dental, Vision, 401K, and more
• Company Paid Life Insurance – at no cost to you
• Free Employee Assistance Programs - professional support & guidance on family, money, health, legal services and more
• Huge Discounts at all major retailers (Walmart, Costco, etc.) at no cost to you!
• Virtual Visits with Doctors 24/7, without setting up additional accounts or appointments
• Paid Break Time for Nursing Mothers
• Time Off to Vote

Qualifications:

• Experience in Long Term Care preferred.
• Must have patience, tact, cheerful disposition & enthusiasm, as well as be willing to handle visitors, residents based on whatever maturity level at which they are currently functioning.