Receptionist

Grand Canyon Veterinary Hospital; Santa Clarita (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program (EAP)

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care for yourOwn

Access to an online discount platform

Free 24/7 Teladoc access

Job summary

Grand Canyon Veterinary Hospital in Santa Clarita, CA seeks a friendly receptionist to be the first point of contact for clients and pets. You will manage a multi-line phone system, schedule appointments, and process payments while upholding exceptional customer service.

The role supports veterinary health through accurate record keeping and clear client communication. Candidates should have a passion for animals, strong communication, and the ability to stay organized in a fast-paced

Qualifications

• Experience with veterinary software is preferred.
• Flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure Seamless Care Coordination: maintain accurate medical records and manage appointment schedules.
• Handle financial transactions and support hospital operations.
• Advocate for pet health and provide compassionate, empathetic service.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Flexible schedule

Tools

Vet software

Job description

Welcome to Grand Canyon Veterinary Hospital, providing state of the art care to the Santa Clarita community since 2022. Every role here is essential to our success, whether you are a receptionist checking in an evening urgent care case, a kennel technician keeping our facility spotless, a vet tech assisting with advanced diagnostics, or a DVM leading surgical procedures. With our unique schedule operating from 10 AM to 11 PM every day, we handle everything from routine wellness to non-life-threatening urgent care, providing the onsite mentorship and educational resources everyone needs to grow their skills and advance their careers right here in our hospital. Located on Soledad Canyon Road, working in Santa Clarita offers an amazing Southern California lifestyle just north of Los Angeles. Our extended hours offer great flexibility, giving you time to enjoy the area's beautiful weather and easy commutes outside of typical rush hours. It is a dynamic, growing community where you can build lasting relationships with devoted pet parents while finding the perfect balance between your career and your life outside the clinic.

Job Description

Veterinary medicine is demanding, and we prioritize protecting our team's morale. We foster a genuinely collaborative environment through active team-building initiatives, rewarding exceptional work with perks, and celebrating together with dedicated in-hospital events and holiday gatherings. As a proud part of the Mission Pet Health network, we offer the robust resources, benefits, and stability of a larger veterinary group, while fiercely maintaining the close-knit, community-focu sed culture of a local practice.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Employee Assistance Program (EAP) for all teammates
• 401k retirement options
• Life Insurance
• Disability coverage
• Discounted veterinary care for your own pets
• Access to an online discount platform
• Free 24/7 access to doctors through Teladoc

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.