Receptionist

Children's Institute; San Bernardino (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Generous PTO and holidays

Medical, dental, and vision insurance

403b retirement plan

Tuition reimbursement

PSLF program eligibility

FSA & HSA

Life and AD&D insurance

Professional development

Team events

Job summary

Children's Institute in California is seeking a courteous receptionist/administrative assistant to greet visitors, answer phones, and direct callers to the correct departments. The role provides clerical support across programs and departments.

Requirements include a high school diploma or GED, at least 6 months of relevant experience, and bilingual Spanish/English with strong communication skills. Proactive, confidential handling of PHI is essential.

Qualifications

• 6 months of Receptionist/Administrative experience.
• High school diploma or general education degree (GED) required.
• Excellent verbal and written communication skills.
• Spanish/ English bilingual required.
• Ability to handle confidential information.
• Maintains patient privacy and PHI.
• Participates in quality improvement activities.
• Punctual and dependable attendance.
• Free from alcohol and drug abuse.

Responsibilities

• Greets visitors, answers phones, directs callers to appropriate parties.
• Tracks and maintains multiple administrative logs.
• Manages interdepartmental communication.
• Tracks and receives packages.
• Manages parking reservations.
• Creates a weekly site calendar.
• Assists with psychiatric calls and appointments.
• Other duties and special projects as assigned.

Skills

Verbal communication

Written communication

Bilingual Spanish/English

Confidentiality

Punctuality

Team collaboration

Education

High school diploma or GED

6 months receptionist/administrative experience

Tools

Microsoft Word

Microsoft Excel

Email client

Job description

DUTIES

SUMMARY

Greets visitors, answers phones, direct callers to appropriate parties in a friendly demeanor. Provides clerical support to programs and other departments.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Routes new and existing clients to appropriate personnel.

• Tracks and maintains multiple administrative logs.

• Manages interdepartmental communication.

• Tracks and receives packages.

• Manages parking reservations.

• Creates a weekly site calendar.

• Assists with psychiatric calls and appointments.

ADDITIONAL DUTIES

Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

• 6 months of Receptionist/Administrative experience.
• High school diploma or general education degree (GED) required.

OTHER QUALIFICATIONS

• Excellent verbal and written communication skills.
• Spanish/ English bilingual required.
• Ability to handle confidential information.
• Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.
• Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.
• Sensitivity to service population’s cultural and socioeconomic characteristics.
• Excellent verbal and written communication skills.
• Punctual and dependable attendance.
• Free from alcohol and drug abuse.
• Understands CII’s basic philosophy and participates fully in carrying out its mission.

CERTIFICATES, LICENSES, REGISTRATIONS

• None required.

COMPUTER SKILLS

• Must have basic knowledge of computer programs in a Windows environment, including Word, Excel and E-mail.
• Internet software

VISION REQUIREMENTS

• No special vision requirements.

NOISE LEVEL

• Moderate noise

REQUIRED TRAINING

• New Hire Orientation
• AB-1343: Sexual Harassment Prevention training
• Mandated Reporter

COMPENSATION:

$18.47 USD - $21.18 USD

In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.

BENEFITS:

• Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year

• Excellent medical, dental, and vision insurance for eligible employees and qualified dependents

• 403b Retirement Plan with employer contribution for eligible employees

• Up to $4,500 in tuition reimbursement per calendar year

• Eligible for the Public Service Loan Forgiveness program

• Flexible Spending Account (FSA) & Health Savings Account (HSA)

• Employer paid Life and AD&D Insurance

• Voluntary Supplemental Insurance

• Opportunity for growth & advancement

• Professional development & continued training

• Team building & bonding through company sponsored events & activities

CONTINGENCIES:

• Influenza immunization or declination

• COVID-19, MMR and Tdap immunizations

• Education verification

• Reference check

• Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services

• Drug and alcohol screening

• Tuberculosis screening