Receptionist

Hill Valley Healthcare; Salisbury (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Dental Insurance

Health Insurance

Vision Insurance

Disability Insurance

Life and AD&D Insurance

Wellness Program

Paid Time Off

401(k)

Holiday Pay and Overtime Pay

Regular payroll/status transparency

Mobile scheduling app access

Professional Development

Job summary

Hill Valley Healthcare is seeking a friendly receptionist to be the face of our facility, delivering welcoming, professional service and supporting daily administrative tasks.

You will greet guests, answer calls, route inquiries, and provide information about the facility while upholding rules and policies. This role emphasizes customer service, organization, and reliability in a fast-paced environment.

Qualifications

• Proven working experience in a relevant field.
• Ability to work independently and stay motivated.
• Customer service orientation with a friendly demeanor.
• Strong prioritization and time management skills.
• Professionalism coupled with speed and attention to detail.
• Proficient in the English language.
• High school degree.

Responsibilities

• Greet the public in an inviting and friendly manner
• Offer refreshments and engage in light conversation
• Direct callers to the appropriate person or department
• Take accurate messages and route them accordingly
• Escort visitors to resident rooms or other areas
• Provide general information and directions about the facility
• Ensure compliance with rules and report suspicious activities
• Assist in orienting new associates
• Perform various administrative support tasks

Skills

Proven working experience in a field

Independent work capability

Customer service orientation

Prioritization and time management

Professionalism and attention to speed

English proficiency

Education

High school diploma

Job description

Welcome to a Role That Makes a Difference! Join Our Team as a Receptionist!

Create an Inviting Atmosphere and Provide Administrative Excellence

Are you ready to be the face of our facility, creating a warm and welcoming environment for our guests? As a receptionist, you will play a crucial role in providing exceptional customer service to our external public and supporting our administrative needs. If you are friendly, organized, and thrive in a fast-paced environment, we want you to be part of our team!

Your Mission:

• Exceptional Customer Service: Greet visitors with a smile, offer refreshments, engage in friendly conversations, and fulfill their requests.

• Effective Communication: Answer multiple line telephone, direct callers to the appropriate person or department, and take accurate messages.

• Guiding Guests: Escort visitors, when necessary, provide information about our facility and services, and ensure compliance with rules.

• Administrative Excellence: Assist in administrative tasks, maintain files, operate office machines, and order supplies as needed.

Your Responsibilities:

• Greet the public in an inviting and friendly manner

• Offer refreshments and engage in light conversation

• Direct callers to the appropriate person or department

• Take accurate messages and route them accordingly

• Escort visitors to resident rooms or other areas

• Provide general information and directions about the facility

• Ensure compliance with rules and report suspicious activities

• Assist in orienting new associates

• Perform various administrative support tasks

Your Skills:

• Proven working experience in a relevant field

• Ability to work independently and stay motivated

• Customer service orientation with a friendly demeanor

• Strong prioritization and time management skills

• Professionalism coupled with speed and attention to detail

• Proficient in the English language

• High school degree

What We Offer You:

• Attractive Compensation: Enjoy competitive pay that truly values your contributions and a comprehensive benefits package

• Opportunities for personal and professional growth

• Supportive and diverse work environment

• Recognition for your contributions through awards and programs

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience

Benefits:Full time ONLY

• Dental Insurance

• Health Insurance

• Vision Insurance

• Disability Insurance

• Basic Term Life and AD&D Insurance & Voluntary Term Life and AD&D Insurance

• Wellness Program

• Paid Time Off

• 401(k)

• Accident coverage, Hospital Indemnity coverage, Critical Illness coverage, Legal and Credit coverage

• As a part of our team, you will receive compensation for your orientation period at the same rate as your base pay

• Monthly Schedules on Mobile App: Stay organized and plan ahead, making it convenient for you to manage your work-life balance.

• On-Demand Payroll Status: Keep track of your earnings effortlessly

• Our mobile app enables you to access your payroll status on demand, providing you with transparency and financial convenience

• Holiday Pay and Overtime Pay: We recognize the importance of holidays and the extra effort you put in during overtime

• You will be eligible for holiday pay and overtime pay, ensuring your dedication is duly rewarded with our already high payrates!

• Professional Development: Expand your knowledge and skills through ongoing training and educational opportunities, fostering career growth

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for our job opportunities.